Hub Grade Leader
About The Position
Position Purpose: The Regional Hub Manager leads a multidisciplinary team to drive a performance-driven culture across the region. This role oversees all Hub activities — from efficiency tracking and process optimization to team coaching and stakeholder engagement — ensuring that the Hub delivers measurable results aligned with regional and corporate priorities. The Hub Manager acts as the key interface between Operations, Finance, and Technical & Performance (T&P) functions to accelerate value delivery and adoption of standardized tools (Hubgrade, OPAL, HachWIMS, etc.).
Requirements
- High School Diploma/GED is required.
- 5-10+ years of experience in water/wastewater operations, project management, or performance improvement.
- Proven leadership experience managing multidisciplinary or cross-functional teams.
- Experience working collaboratively with Finance and Technical & Performance functions.
- Strong understanding of operational processes, performance management, and cost-efficiency levers (e.g., chemicals, energy, maintenance).
- Excellent communication and facilitation skills with demonstrated success leading change.
- Growth mindset – able to learn, adapt, and promote new ways of working and digital adoption.
- Leadership and team development.
- Change management and process improvement.
- Data-informed decision-making.
- Cross-functional collaboration.
- Client-facing and stakeholder communication.
Responsibilities
- Lead and coach the Regional Hub team (Data Analyst, Process/Performance Advisor, and operational contributors).
- Develop and execute the regional Hub strategy in alignment with the Regional President’s priorities.
- Ensure measurable return on Hub investment by achieving efficiency targets that offset Hub operating costs
- Identify, prioritize, and track efficiency initiatives in collaboration with site managers and Finance to ensure traceability of results
- Oversee OPAL initiative creation, benefit realization tracking, and reporting within the region
- Coordinate regular performance reviews across regional sites, ensuring visibility of KPIs and improvement actions.
- Act as the first line of support for sites, connecting them to corporate experts or resources when specialized help is required.
- Facilitate workshops and training sessions to support process change and digital tool adoption, including deployment of Hubgrade tools.
- Ensure projects can have their local systems mapped and connected to the Datalake and reporting dashboards.
- Gather site feedback on digital tools and Hub support to continuously refine services.
- Represent the Hub in business development activities and client demonstrations, showcasing Veolia’s innovation and value-added capabilities.
- Collaborate with communications and marketing to document Hub success stories and client impact.
- Conduct retrospectives on an agreed upon frequency (e.g., quarterly) to adapt hub priorities and focus to regional needs.
Benefits
- Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more.
- In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.
- Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
