HUB Coordinator - Massachusetts
About The Position
The HUB Coordinator will oversee all hub operations at assigned facility locations, ensuring that hub facilities meet the standards agreed with the customer regarding protection protocols and security. This role involves managing storage infrastructure for DDC fleet vehicles and accommodating APR vehicle needs. The coordinator will also oversee vehicle reception, coordinate vehicle setup, maintenance schedules, and minor inspection checks. Additionally, they will manage the implementation of required vehicle system updates and software, monitor vehicle uptime, and address maintenance needs promptly. A key part of the role is route planning and optimization to maximize data collection effectiveness and continuously optimize routes based on performance data and collection targets. The HUB Coordinator will also provide team support, including completion of various control sheets, assigning daily shifts, supporting dispatch operations (multiple shifts per day, 7 days/week), monitoring personnel performance using the Samsara tool, supporting training and onboarding, ensuring personnel meet qualifications, and handling conflict resolution to maintain positive team morale. Data handling and quality assurance are also critical, involving orchestration and monitoring of data handling operations, managing the collection and secure transportation of recorded data storage media, and monitoring daily data collection progress against monthly targets.
Requirements
- Experience with Samsara tool for performance monitoring
- Ability to manage multiple shifts per day, 7 days/week
- Proficiency in route planning and optimization
- Strong understanding of data handling and quality assurance protocols
- Excellent communication and interpersonal skills for team support and stakeholder interface
- Ability to identify and resolve operational issues proactively
- Capability to compile daily and weekly performance metrics
- Familiarity with vehicle maintenance and system updates
Responsibilities
- Oversee all hub operations at assigned facility locations
- Ensure that hub facilities meet the standards agreed with the customer (protection protocols and security)
- Manage storage infrastructure for DDC fleet vehicles and accommodate APR vehicle needs
- Oversee vehicle reception at designated hub facilities and coordinate vehicle set up upon receipt
- Coordinate vehicle maintenance schedules and minor inspection checks
- Oversee implementation of required vehicle system updates and software as per customer requests
- Monitor vehicle uptime and address maintenance needs promptly
- Plan routes to maximize data collection effectiveness under varying conditions (time frames, directions, weather)
- Continuously optimize routes based on performance data and collection targets
- Support completion of Dursuite
- Completion of driver’s hours control sheet
- Completion of driving sheets
- Assign daily shifts and support dispatch operations (multiple shifts per day, 7 days/week)
- Monitor personnel performance and conduct evaluations (Samsara tool)
- Support execution of training and onboarding for new team members
- Ensure all assigned personnel meet technical and professional qualifications
- Handle conflict resolution and maintain positive team morale
- Orchestrate and monitor data handling operations in accordance with client specifications
- Manage collection and secure transportation of recorded data storage media
- Monitor daily data collection progress against monthly targets
- Provide regular reporting to Project Managers on operational status
- Identify operational issues and work proactively to resolve them
- Report any discrepancies in operations or deviations from plan
- Compile daily and weekly performance metrics
- Interface with IDIADA senior management and client stakeholders as needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
