HSS Coordinator - Northern, VA Market

UnitedHealth Group•Alexandria, VA

4d•$24 - $43•Hybrid

About The Position

The Care Coordinator will be the primary care manager for a panel of serious mental illness/SMI members with varying risk and may be assigned other health plan populations as needed. This position is responsible for completing Health Risk Assessments, Individualized Service Plans and linking members to needed services to ensure that the members are receiving the healthcare they need. Members worked within this position are those with behavioral health needs. This position would involve working with physicians, behavioral health providers, and other community stakeholders as well. Care Managers working with this population will be required to work in the field to complete face-to-face visits for 25-50% of assigned members. Care coordination activities will focus on supporting members’ medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. Care Coordinator will be responsible for collaborating and coordinating care with community partners such as the CSB. This is a Field Based Position with a Home-Based Office. For consideration you must reside within a commutable distance of Northern, VA, you will have the flexibility to work remotely as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Bachelor’s degree in health or human services Field OR LMHP OR RN/LPN OR QMHP OR LMSW OR LBSW OR MSW OR BSW
1+ years of care coordination or behavioral health experience and/or work in a healthcare environment
1+ years of experience with MS Office, including Word, Excel, and Outlook
Driver’s license and reliable transportation
Ability to travel within assigned territory to meet with members and providers if required
Must reside within a commutable distance of Northern, VA
Must adhere to UnitedHealth Group’s Telecommuter Policy if working remotely

Nice To Haves

CCM certification
QMHP
Experience working with Medicaid/Medicare population
Long term care/geriatric experience
Experience working in team-based care
Background in Managed Care

Responsibilities

Complete Health Risk Assessments
Complete Individualized Service Plans
Link members to needed services
Work with physicians, behavioral health providers, and other community stakeholders
Complete face-to-face visits for 25-50% of assigned members
Support members’ medical, behavioral, and socioeconomic needs
Promote appropriate utilization of services and improved quality of care
Collaborate and coordinate care with community partners such as the CSB