HRIS Technical Lead

Celestica International LP • Toronto, ON

6d • Hybrid

About The Position

We are seeking a skilled and detail-oriented HRIS Technical Lead to manage, configure, and optimize our core HR technology ecosystem. In this role, you will serve as the technical subject matter expert for our primary HR platforms, ensuring seamless system functionality, data integrity, and a frictionless user experience for employees and recruiters alike. The ideal candidate brings strong, hands-on configuration experience with SAP SuccessFactors and SmartRecruiters and technical depth in the area of data management and integration in the HR space. The ideal candidate will also possess the ability to translate HR business processes and requirements into efficient and maintainable technical solutions.

Requirements

• Strong analytical skills with a knack for diagnosing system errors and identifying root causes rather than just fixing symptoms.
• Proficient with data manipulation techniques and tools (e.g VLOOKUPs, Azure Data Factory, etc).
• Ability to bridge the gap between technical language and HR business operations, explaining complex system logic in plain terms.
• Bachelor's degree in Information Systems, Human Resources, Business Administration, or a related field; or equivalent practical experience.
• Minimum of 8+ years of dedicated HRIS administration experience.
• Proven, hands-on configuration experience within SAP SuccessFactors.
• Strong backend configuration knowledge of SmartRecruiters (managing career sites, hiring processes, interview templates, access control, etc).

Nice To Haves

• SAP SuccessFactors Associate Certifications.
• Hands-on experience or familiarity with the administration of SAP Concur.
• Experience mapping API or working with integration middleware.
• Familiarity with BI tools such as Power BI would be an asset.

Responsibilities

• Lead the day-to-day administration, configuration, and maintenance of SAP SuccessFactors (Core HR, Employee Central, Talent, Recruitment / Onboarding modules) and SmartRecruiters ATS.
• Partner with HR, Talent Acquisition, and Finance teams to gather requirements and translate complex business needs into system configurations (e.g., custom workflows, custom fields, business rules, and permissions).
• Evaluate bi-annual SuccessFactors updates and routine SmartRecruiters releases. Perform impact analysis, conduct regression testing, and implement new features that drive process improvement. Proactively identify and assess how advanced capabilities and innovation in the space can benefit Celestica and advocate for their adoption where appropriate.
• Monitor, troubleshoot, and maintain existing integrations between SuccessFactors, SmartRecruiters, and integrated systems (such as payroll).
• Support or assist with the basic administration and alignment of SAP Concur expense/travel management relative to HR master data.
• Conduct routine data audits to ensure data integrity, compliance (GDPR/SOC2/local labor laws), and optimal system performance across all platforms in scope.
• Build, maintain, and schedule complex HR reports, dashboards, and analytics for leadership using built-in reporting tools such as WFA.
• Act as the escalation point for complex technical issues, system bugs, or configuration errors that cannot be resolved by the HR operations team. Interface with platform vendor (eg SAP for SuccessFactors) for further escalation and resolution.
• Create technical documentation, standard operating procedures (SOPs), and job aids for HR users and system administrators.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior