HRIS Operations Specialist

Citizens, Inc. • Austin, TX

35d • Hybrid

About The Position

Citizens is looking for a highly analytical and detail-oriented HRIS Operations Specialist to support our HR team in optimizing data-driven decision-making and streamlining recruitment processes. This role will be instrumental in managing HRIS reporting, supporting hiring managers with recruitment needs, coordinating international hiring efforts, and ensuring operational excellence across HR functions.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum 5 years of HR experience, with at least 3 years focused on HRIS reporting and configuration.
• Must have outstanding written and verbal communication skills with demonstrated ability to think analytically and strategically to identify and solve problems, implement solutions, and advance business initiatives.
• Outstanding organizational skills, including prioritizing and follow-up and the ability to handle competing demands and priorities.
• Must be fully proficient with SharePoint and Microsoft Office products, including Word, Excel, and PowerPoint.
• Advanced proficiency in HRIS platforms and reporting tools.
• Exceptional attention to detail skills
• Excellent communication and stakeholder management abilities.

Nice To Haves

• Experience with international hiring and working with ADP system is a plus.

Responsibilities

• Partner with hiring managers to assess staffing needs and define job requirements.
• Assist in job postings, candidate tracking, and interview coordination.
• Support international hiring efforts by working closely with Employer of Record (EOR) partners to ensure compliance and smooth onboarding.
• Oversee onboarding logistics including documentation, system access, and orientation scheduling.
• Ensure all onboarding activities meet internal standards and legal requirements.
• Configure, run, and maintain reports within the HRIS system to support workforce planning, compliance, and strategic initiatives.
• Analyze HR data to identify trends, gaps, and opportunities for improvement.
• Ensure data accuracy and integrity across all HR systems and support audits as needed.
• Serve as a strategic advisor to managers on employee relations topics, fostering a positive work environment and mitigating risk.
• Assist with semi-monthly payroll processing.
• Process HR-related invoices and liaise with AP and external vendors to ensure timely and accurate payments.
• Manage learning and development initiatives for the company.
• Perform other duties as assigned.

Benefits

• As an employee of Citizens, we promise you the opportunity to make a meaningful difference in the lives of our customers, communities, and one another. We believe in fostering a culture of camaraderie, where your ideas are valued, and collaborative efforts drive innovation. Our commitment to rewarding work extends beyond professional growth to recognize your individual contributions and achievements.
• We take a complete approach to our employees' well-being. Our benefits package includes medical, dental, vision, short-term and long-term disability, AD&D, group term life insurance, and a matching 401k to secure your financial future. Our benefits plan allows for Virtual Visits and access to our Employee Assistance Program, showcasing our commitment to your health and work-life balance. Enjoy the added perks of generous Paid Time Off and holidays, ensuring you have the time to recharge and savor life outside of work. Join us and embrace a workplace that values not only your professional growth but also your personal fulfillment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 101-250 employees