HRIS Manager

Apex Service Partners•Irving, TX

1d•Hybrid

About The Position

The Human Resources (HR) Information Systems Manager will play a critical role in the future of Apex Service Partners by providing day-to-day operational leadership over the core applications supporting the People Operations function at Apex. Reporting to the Director of HRIS, this role will collaborate with departmental and operational teams to enhance, support, and innovate the Human Resources software architecture (consisting of several integrated SaaS-based software tools) to support a world class People Operations function - driving efficiencies, improving the employee experience, and ultimately increasing profitability. The HR Information Systems Manager will build and/or maintain highly scalable, best-in-class integrated HR technology stack, driving adoption/alignment at Partner Services and with the Regional Leadership teams. Working as part of the Technology Services Enterprise Applications team and integrated with the overall Apex technology strategy, the Manager will work closely with their clients in the People Operations function (including Talent Acquisitions, Talent Development, Employee Services, and Payroll) to find the balance between our fierce focus on local operations with the benefits of scale for processes and systems. The Manager will be accountable for the management and administration of a variety of HR software platforms, ensuring alignment to business processes and acting as a data steward for the applications under their domain. He / she must have superior organization and communication skills, while maintaining incredible attention to detail in a fast-paced environment. This individual will perform both strategic and operational work with HR applications at Apex that require high levels of competency with enterprise level issue resolution, communication and training. Successful candidates must have experience with mid-market integrated SaaS platforms supporting HR teams and have experience with minimum of one HR Technology Transformation through system migration or implementation. This individual must be growth-oriented, have strong organizational skills and attention to detail, be a strong and articulate communicator, and possess the ability to multi-task in a fast-paced and entrepreneurial environment.

Requirements

Bachelor’s degree required.
5+ years minimum working with with SaaS-based HR software, preferably in a rapidly growing middle market company (PE-backed company experience a plus). Multi-year experience implementing a HR Technology Transformation initiative or managing / enhancing existing HR Information Systems platforms in a consulting capacity (either with an HR software vendor or a 3rd party consultancy) is preferred.
Has a well-rounded business, functional, and technology domain experience across HCM suites and independent software solutions across the Employee Hire-to-Retire lifecycle including Workforce Operations (Payroll), HR Administration and Service Delivery, Talent Acquisition, Talent Management, and Learning and Development, including integrations with 3rd party vendors through APIs
Proven project delivery experience, outstanding track record of supporting project team delivery of high-quality solutions on-time and on-budget across concurrent and complex projects. Project management certifications (PMP), or strong examples of applied skills are desirable.
Impeccable integrity and ethical standards.
High energy, bias for action, and personal accountability for results through resourcefulness that figures out how to drive action and achieve results creatively with finite resources.
An ambitious self-starter who is comfortable working in an entrepreneurial yet collaborative and fast-growing business, with high ability for flexibility and adaptability to manage abstract situations.
Comfortable rolling up sleeves, engaging personally with third party vendors and the Technology Services team and other internal teammates to solve problems and deliver outstanding results. Incredibly well organized, productive, proactive, and capable of autonomy in achieving objectives.
Client service mindset to build strong relationships peers across the leadership team and in our operating companies, with a strong dedication to the “voice of the customer” to drive direction.
Excellent communicator (written and oral) with all levels of executives, peers, and direct reports that drives alignment and accomplishment of shared objectives.
Inclusive leader comfortable using influence to drive cross-functional teams - with a leadership style that encourages collaboration and inclusive behavior based on high self-awareness, and an openness and acceptance of feedback that is respectful of others.
Fact-based and quantitative by nature, finding meaning and action in numbers and utilizing data to drive decision-making.
Works collaboratively and energetically, possessing a positive attitude (e.g. team player, sense of humor).
Very well organized, detail-oriented, reliable, and able to manage multiple projects concurrently because of stellar time management and organizational skills.

Nice To Haves

PE-backed company experience a plus
Multi-year experience implementing a HR Technology Transformation initiative or managing / enhancing existing HR Information Systems platforms in a consulting capacity (either with an HR software vendor or a 3rd party consultancy) is preferred.
Project management certifications (PMP), or strong examples of applied skills are desirable.

Responsibilities

Managing and delivering on the effectiveness and efficiency of the Company’s HR software applications, including their business adoption, administration, system maintenance, issue resolution, user training, automation, optimization and ultimately innovation.
Providing subject matter expertise related to the HR application stack and processes, with a focus on being fact-based and metric driven in all aspects of back-office operations.
Bringing a true “client service” and “entrepreneurial” mindset to building relationships with users and leadership, particularly field colleagues, whereby all parties can depend on the Enterprise Applications department for their HR software needs.
Maintaining and improving HR software and support services to ensure reliable, scalable and sustainable customer and employee-focused operations, and efficiencies for the business.
Working with Enterprise Applications department and capability leadership to execute the tasks identified for the HR applications and collaborate on determining the highest value activities that are aligned to the business strategy and delivered according to planned timeline and budget.
Collaborating on and refining a HR M&A Playbook – working in conjunction with HR colleagues to support integration of new acquisitions onto HR system architecture.
Staying current with the HR technology marketplace and collaborating on use cases for our investment in emerging technologies.
Participating in our relationships with the strategic account managers and support teams at our HR software vendor partners.
Working with internal cybersecurity leaders to build and execute cyber security goals related to the HR software environment.