HRIS Coordinator - Dollywood Theme Park - Full Time Year Round
About The Position
At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking an HRIS Coordinator who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal HRIS Coordinator will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The HRIS Coordinator position is an hourly/non-exempt position in the Human Resources Department. Under general supervision, performs a variety of routine to complex administrative technical and professional work related to administration of Host records for the company. This position will manage various components in multiple HRIS systems in a fast-paced environment. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Requirements
- High school diploma or equivalent with at least two years office or administrative experience in a high-volume setting required.
- Proficiently type 40 wpm with ability to compose and structure reports.
- Proven proficiency in computer software including but not limited to Microsoft Office (Excel, Word, Outlook), ad hoc reporting, and cloud based software.
- Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record.
- Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check.
Nice To Haves
- Experience with UKG Pro, Workday, or other HRIS preferred software.
Responsibilities
- Maintain government and company policy compliance with employee files for all Hosts at all Smoky Mountain Country (Dollywood) properties.
- Expert in HR information systems to include but not limited to: UKG Pro (Herschend Host Hub), UKG (Herschend Host Hub) Recruiting and Onboarding, UKG (Herschend Host Hub) Workforce Dimensions timekeeping system, Appointment Plus, Workday.
- Proactively coordinate the complete life cycle of over 3000 Host records from new hire to final separation by working closely with department heads and administrative assistants. This includes but is not limited to building relationships, maintaining regular contact, creating processes and training those involved in events such as new hires, rehires, transfers, promotions, merit increases, clearances, and separations.
- Complete onboarding functions such as Form I-9, inspecting I-9 documents, E-Verify, and all other required tasks.
- Activate new hire and rehire Hosts in the Herschend Host Hub, ensuring all Host records are accurately input.
- Activate and track Contract, J-1, and H2B Visa types.
- Assist with the new HCMS when it rolls out. Become familiar with the system and assist the teams as needed.
- Assist with direct deposit enrollments, cancellations, and paycheck questions when Payroll Coordinator is unavailable.
- Track and follow-up on missing host documents.
- Assist Payroll Coordinator when needed.
- Assist with input of performance evaluation data and filing of performance evaluations when needed.
- Process demographic and employment related records for Hosts.
- Process all separations and ensure that they are removed from payroll in a timely manner. Move terminated Host folders to the term file room. Plan mass clearance events with large groups, i.e., college groups, water park closing, H2Bs, and end of season.
- Assists in tracking Rehire Letter Acceptances/Declines, along with tracking Hosts who need a rehire letter.
- Assist Benefits with questions regarding Hosts’ status and break in service questions.
- Manage multiple weekly and bi-weekly reports such as TN Separation Notices and exit survey.
- Oversee and regularly update the training materials related to the position.
- Maintain strict confidentiality and judgement at all times regarding privileged information.
- Perform routine office functions.
- Keep work area clean and safe.
- Be knowledgeable of and assist with employment functions of all hosts, filling in at the Front Desk as needed.
- Assist with all HR-sponsored Host events as needed, including evenings and weekends.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
