In this role, you will: Business requirements and analysis: · Partner with Recruiting teams to gather, analyze, and document business requirements for new features, enhancements, and system changes. · Evaluate information from multiple sources, reconcile conflicts, and break down high-level information into detailed requirements. · Recommend process improvements and innovative solutions to address business needs and enhance overall efficiency. System implementation and maintenance: · Manage the system development life cycle from design through implementation for small to medium-scale projects. · Configure and troubleshoot system modules to ensure they meet business requirements and improve workflow. · Support the implementation and maintenance of HR systems and applications software, including system upgrades, patches, and enhancements. Testing and quality assurance: · Coordinate and perform system testing, including writing and executing test cases. · Facilitate user acceptance testing (UAT) and document results to ensure that all requirements are met. Data management and reporting: · Create and maintain standard and ad-hoc reports and dashboards using various business intelligence tools. · Ensure data integrity and security by performing regular audits and validation checks. · Troubleshoot data-related issues and develop solutions to maintain data accuracy. Technical support and training: · Provide day-to-day operational support and serve as a subject-matter expert for HR system issues. · Provide end-user training and create supporting documentation, such as user guides and process maps. · Provide escalation support, resolving complex issues by leveraging internal resources and external vendors as needed.
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Job Type
Full-time
Career Level
Mid Level