HRIS Administrator

US Headquarters•Houston, TX

About The Position

The HRIS Administrator is responsible for administering, optimizing, maintaining, and developing the organization’s HR information system, UKG Pro, and related people technology platforms. The role is the primary system expert supporting Human Resources, Payroll, Benefits, Talent Acquisition, Learning & Development, and Operations. It ensures data integrity, reporting accuracy, system security, workflow efficiency, and compliance across a multi-location funeral home, cemetery, crematory, and corporate organization. The position administers HR technology platforms and their configurations, workflows, integrations, data, reporting, and security. It supports workforce analytics and business decision-making, leads HR system integration work for acquisitions, and identifies opportunities to improve HR, Payroll, and Benefits processes through technology. The HRIS Administrator also leads or coordinates implementations and upgrades, manages vendor relationships, supports compliance and audits, and develops documentation and training while providing troubleshooting support to users. The role has no direct management responsibilities. Duties are generally performed in an indoor office setting and may involve local and overnight travel, up to 10 percent out of area. The position uses office and communication equipment and may require climbing, sitting, standing, bending, kneeling, lifting up to 25 pounds, reaching, pushing, and pulling. Exposure to chemicals and/or blood-borne pathogens may occur; exposure risk is considered low.

Requirements

  • Bachelor’s degree in Human Resources, Information Systems, Business Administration, Computer Science, Data Analytics, or a related field; an equivalent combination of education and relevant experience may be considered.
  • Three to five years of progressive HRIS administration experience.
  • Experience supporting human resources, payroll, and benefits systems.
  • Experience with HR system implementations, upgrades, integrations, and testing.
  • Valid state-issued driver’s license in good standing and acceptable driving record.
  • Fluent ability to read, write, and speak English.
  • High proficiency in Microsoft Office Suite, including Outlook, Excel, Word, Access, and PowerPoint.
  • Advanced knowledge of HRIS platforms, preferably UKG Pro or similar enterprise systems.
  • Advanced Microsoft Excel skills, including pivot tables, formulas, reporting, and data analysis.
  • Understanding of database structures, data validation, and system integrations.
  • Knowledge of HR processes, employment regulations, and workforce data management.
  • Strong analytical, troubleshooting, and problem-solving skills and attention to detail.
  • Strong written, verbal, interpersonal, and organizational communication skills, including the ability to communicate across organizational levels and with external parties.
  • Ability to manage deadlines, handle multiple assignments, and prioritize work.
  • Demonstrated aptitude for system-based processing and controls.
  • Ability to work independently and as a team player in a fast-paced, growth-oriented organization.
  • Ability to meet the described physical demands, including frequently lifting up to 25 pounds; the role may also require reaching, pushing, and pulling.
  • Willingness to travel, potentially up to 10 percent out of area and overnight; travel is primarily local and during the business day.

Nice To Haves

  • UKG experience is highly preferred.
  • Experience supporting multi-location organizations.
  • Experience supporting mergers and acquisitions.
  • Experience in funeral service, cemetery, healthcare, hospitality, retail, or another distributed workforce environment.
  • PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
  • UKG Pro certification.
  • Experience with Power BI, reporting tools, or workforce analytics platforms.
  • Bilingual ability.

Responsibilities

  • Administer HR technology platforms, including HRIS, payroll, benefits, applicant tracking, onboarding, performance management, and learning management systems.
  • Configure and maintain system workflows, business processes, security roles, organizational structures, and approval paths.
  • Manage system upgrades, patches, testing, and enhancements.
  • Maintain accurate employee data, data governance standards, auditing processes, and ongoing system maintenance.
  • Develop, maintain, and distribute HR dashboards, workforce analytics, and custom reports for HR, Payroll, Benefits, Operations, Finance, and executive leadership.
  • Analyze workforce metrics, including headcount, turnover, retention, compensation trends, diversity metrics, and labor costs, and provide data-driven insights for business decisions and workforce planning.
  • Lead HR systems integration efforts for acquired funeral homes, cemeteries, crematories, and related businesses; manage data conversions and migrations; coordinate technology implementation; and conduct post-acquisition validation and reconciliation.
  • Identify opportunities to streamline HR, Payroll, and Benefits processes through technology; develop automated workflows, electronic forms, and self-service solutions; and recommend system enhancements.
  • Document system procedures, workflows, and operational standards.
  • Lead HR technology implementations, upgrades, and enhancements; coordinate cross-functional project teams; develop timelines, testing plans, and implementation schedules; and monitor deliverables and stakeholder communications.
  • Serve as the primary liaison with HR technology vendors, coordinate issue resolution and support, participate in roadmap and enhancement planning, and manage vendor service levels and performance expectations.
  • Maintain system compliance with applicable federal, state, and local regulations; protect the confidentiality and security of employee information; conduct periodic audits; support compliance reporting and audit readiness; and assist with records retention and document management.
  • Develop user guides, training documentation, and system procedures; conduct training for HR staff, managers, and employees; troubleshoot issues; and promote effective technology adoption.
  • Perform other duties as assigned.

Benefits

  • Financial assistance programs supporting education and development in industry-related subjects.
  • Health and welfare plans and savings account options.
  • 401(k) and Roth retirement plan options for full-time and part-time employees, with a company match.
  • Vacation, personal days, and sick days based on role.
  • Employee discounts on services, merchandise, and property.
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