Bilingual HR Uniform Clerk/Assistant - Hilton Norfolk The Main

Professional Hospitality Resources, Inc. and Ocean Beach Club LLCNorfolk, VA
Onsite

About The Position

The HR Uniform Clerk/Assistant is an energetic office professional who assists members of the HR department with administrative duties, issues uniforms and oversees the uniform program.

Requirements

  • Previous experience in an administrative position
  • Excellent verbal and written communication
  • Strong organizational skills and attention to detail
  • Proficient in Microsoft Excel, Outlook and Word
  • Positive, outgoing and good interaction skills

Nice To Haves

  • Previous inventory experience preferred

Responsibilities

  • Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.
  • Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.
  • Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene
  • Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company’s service culture, “The Keys to Making it Right.”
  • Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.
  • Use your tools. Use the approved tools and checklists to complete assigned tasks.
  • Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.
  • Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.
  • Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.
  • Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.
  • Other duties as assigned.
  • Provides administrative support to HR as needed.
  • Composes and prepares department correspondence, reports, and other necessary documents.
  • Understands Company processes, policies and standard operating procedures and is able to comply.
  • Maintains an extremely organized workspace and is able to handle several projects and tasks simultaneously.
  • Responsible for HRT program including distribution and payroll deductions.
  • Support HR Recruiting Manager by assisting with scheduling candidates and tracking workflow.
  • Ensures accuracy of Associate records on the Source, including accurate profile pictures with proper uniform and grooming standard, reporting structure, associate information, etc.
  • Assist applicants as needed with questions during application and onboarding process.
  • Ensuring all new hire paperwork is accurate & complete by reviewing before processing.
  • Assist in completion of all paperwork for address changes, job punch requests, or transfers.
  • Assist with collecting completed training materials and scan for upload to ROD system.
  • Oversees management of uniform inventory including ordering, receiving, department billing, distribution, payroll deductions, and physical inventory.
  • Maintains all uniforms to set par levels.
  • Supplies Name Tags for all Associates as required. Maintains name tag inventory and troubleshoots machine as needed.
  • Can assist with communication regarding uniform policy, exchange procedures and dress code standards.
  • Pulls uniforms requested by associates and make available by two business days or prior to Associate’s next scheduled shift.
  • Completes daily data entry of items issued or received.
  • Conducts physical monthly inventory/audit and reports total uniform counts to manager.
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