HR Transaction Specialist

Aston Carter•Baltimore, MD

1d•$29 - $29•Hybrid

About The Position

This position operates within the central HR Shared Services department and is responsible for supporting diverse workforce administration processes, including transfers, salary changes, promotions, and terminations. The role ensures timely, accurate, and responsive services to support employees and managers with processing transactions, updating employee records, auditing data, HR forms, and other related HR processes. The Transaction Specialist serves as a subject matter expert regarding the Internal Service Request, Employment Actions, Organizational Management Tool, Employee Self Service, and the PA/OM functions of SAP and associated workflow.

Requirements

Human resources
Administrative support
Customer service
HR administration
HR support
HR systems
ERP - SAP or Workday
Data entry
Administration
High School Diploma or graduation equivalent
Two years’ experience working in a call center or HR environment
ERP experience (preferably with SAP or Workday)
Knowledge of HR laws and regulations
Knowledge of HR policy and procedures

Nice To Haves

Associates degree in HR, Business, or Information Systems preferred

Responsibilities

Provide timely, accurate, and responsive services to employees and managers on critical Shared Services transactions that support data and processing accuracy.
Process a high volume of transactions using standard operating procedures and guidelines for multiple types of HR transactions, including hiring, personnel changes, reclassifications, and related activities.
Maintain regular payroll system input by processing relevant employee lifecycle transactions, such as personal data, terminations, benefits data, and compensation details.
Perform data entry quality control procedures to ensure accurate and timely processing of all HR job transactions according to established policies and procedures.
Execute HR Operational processes including HR transactions (transfers, changes of schedule, pay changes, etc.), employee records, HR forms, and general HR policy information.
Ensure that all inquiries and concerns are resolved timely and accurately, offering exceptional customer service.
Conduct real-time, daily, weekly, and monthly audits of HR transactions to ensure conformance and accuracy with established procedures.
Resolve cases and processing work with a high level of customer focus.
Review and resolve audits of HR and Benefit data routinely, working with HR points of contact and internal customers to resolve data integrity issues.
Maintain confidentiality of all data and compliance, in accordance with state and federal laws.
Maintain HR records to ensure compliance with HR recordkeeping regulations and best practices.
Escalate any unique situations or challenges to supervisors or team members for further assistance.
Perform other duties as assigned.