HR Tech Analyst Workday Benefits

PUMA•Boston, MA

5d•$62,700 - $83,380

About The Position

This position is not eligible for employer-sponsored work authorization. Applicants must be authorized to work in the United States without current or future sponsorship. The HR Tech Analyst will own Workday Benefits configuration and support, including benefit plans, eligibility rules, business processes, condition rules, and related system setup. They will lead annual Open Enrollment system setup and support for the US, Puerto Rico, and Canada, including configuration, testing, eligibility, rates, and carrier integrations. This role acts as a trusted systems partner to Benefits and Payroll teams, troubleshooting issues, identifying root causes, and translating operational needs into scalable system solutions. The analyst will also support Payroll configuration and processes within Workday, including earnings and deductions, pay groups, pay calendars, and related business processes. They will lead testing for Benefits and Payroll changes, releases, integrations, and enhancements, from test planning through validation. Additionally, the role involves building and maintaining Workday reports, calculated fields, and operational reporting supporting Benefits, Payroll, HR, and compliance needs. The analyst will partner across Benefits, Payroll, HR, Finance, and the global HR Technology team on enhancements, audits, projects, and continuous improvement. Maintaining clear system and process documentation to support operational continuity and knowledge sharing, as well as supporting and maintaining Benefits and Payroll integrations, including carrier feeds, EIBs, vendor connections, and downstream data validation, are also key responsibilities.

Requirements

3+ years of Workday experience, with hands-on experience configuring and supporting Workday Benefits
Experience supporting Benefits processes including eligibility, benefit plans, Open Enrolment, life events, rates, and benefit-related integrations or carrier feeds
Working knowledge of Payroll processes and the connection between Benefits, Payroll, Time, and HR data; hands-on Workday Payroll experience is a plus
Strong Workday (especially on Benefits) configuration, testing, troubleshooting, reporting, and calculated field skills
Strong problem-solving skills with the ability to understand business needs and translate them into practical, scalable system solutions
A collaborative, service-oriented partner who can build strong relationships across Benefits, Payroll, HR, Finance, and HR Technology
Comfortable taking ownership, managing priorities, and working independently within a lean, global team

Nice To Haves

Workday Pro certification
UKG/Kronos experience
Canada payroll or benefits exposure
Experience supporting high-volume hourly employee populations

Responsibilities

Own Workday Benefits configuration and support, including benefit plans, eligibility rules, business processes, condition rules, and related system setup
Lead annual Open Enrollment system setup and support for the US, Puerto Rico, and Canada, including configuration, testing, eligibility, rates, and carrier integrations
Act as a trusted systems partner to Benefits and Payroll teams, troubleshooting issues, identifying root causes, and translating operational needs into scalable system solutions
Support Payroll configuration and processes within Workday, including earnings and deductions, pay groups, pay calendars, and related business processes
Lead testing for Benefits and Payroll changes, releases, integrations, and enhancements, from test planning through validation
Build and maintain Workday reports, calculated fields, and operational reporting supporting Benefits, Payroll, HR, and compliance needs
Partner across Benefits, Payroll, HR, Finance, and the global HR Technology team on enhancements, audits, projects, and continuous improvement
Maintain clear system and process documentation to support operational continuity and knowledge sharing
Support and maintain Benefits and Payroll integrations, including carrier feeds, EIBs, vendor connections, and downstream data validation