HR Support Coordinator-Contractor

CovistaChicago, IL
$19 - $33Hybrid

About The Position

Join our Employee Services team and play a key role in delivering a seamless, high-quality employee experience from day one. As an HR Support Coordinator, you will serve as a primary administrative and project support partner to our HR Centers of Excellence, helping drive efficient, compliant, and people-centered HR operations. This role is ideal for someone who is highly organized, detail-oriented, and customer-focused, with a passion for supporting employees and improving HR processes.

Requirements

  • Bachelor’s degree in Human Resources or a related field (required)
  • Minimum of 1 year of experience in HR Shared Services, Talent Acquisition, Human Resources, or a related field (required)
  • Exceptional time management, organization, and attention to detail
  • Proven ability to multi-task, work independently, and meet deadlines in a fast-paced environment
  • Strong written and verbal communication skills with a customer-service mindset
  • Proficiency in Microsoft Office (Excel, PowerPoint) and experience working in HR systems and databases
  • Strong problem-solving skills and comfort working with HR data

Responsibilities

  • Support end-to-end HR processes, including offer letter generation, background check tracking, and new-hire documentation for domestic and international colleagues
  • Coordinate onboarding logistics, track progress, and proactively troubleshoot issues to ensure a smooth new-hire experience
  • Administer the I-9 verification process, ensuring compliance with all regulatory requirements
  • Process and support personnel changes (job changes, transfers, promotions, status updates), ensuring accuracy, compliance, and timely system updates
  • Maintain job codes and job descriptions to ensure alignment and accuracy
  • Partner with the HRIS team to maintain data integrity within the HCM system
  • Support operational workflows related to internal job changes, data updates, and system processes
  • Serve as a key contributor within the askHR Service Center, responding to inquiries related to payroll, compensation, benefits, HR systems, and policies
  • Provide timely support in line with established service level agreements
  • Deliver a customer service–focused experience, resolving issues efficiently and effectively
  • Manage and support unemployment claims processing, including documentation, tracking, and coordination with internal teams and external agencies
  • Track separation agreements and assist former employees with post-separation benefits questions
  • Maintain employment records and support Employee Relations and Legal teams by producing personnel files as needed
  • Handle sensitive information with confidentiality, professionalism, and sound judgment, escalating issues appropriately
  • Prepare and generate reports (including new-hire reports) for various stakeholders
  • Collaborate with cross-functional HR teams to support projects and initiatives
  • Contribute to ongoing process improvements and perform other duties as assigned
  • Ensure compliance with all organizational policies, procedures, and standards

Benefits

  • The position qualifies for the below benefits.
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