HR Service Center Representative

OneMain Financial • Evansville, IN

6d • Onsite

About The Position

The HR Service Center Representative provides centralized human resource services and responses supporting all HR functions for team members, candidates as well as external customers.

Requirements

• High School Diploma / GED
• 4 years of experience in Human Resources or related area or 2 years of experience with a related degree
• Demonstrated ability to provide excellent customer service while multitasking
• Multi- task with attention to detail

Nice To Haves

• Experience using web-based call center or human resource management systems such as Workday and ServiceNow preferred
• Inbound call center experience a plus
• Working towards a degree in Human Resources or related area preferred

Responsibilities

• Follows established standards and procedures for handling inquiries, transactions and administration of human resource matters and programs to ensure efficient resolution.
• Provides assistance navigating internal resources on self-service and HR technology tools.
• Coordinates service and resolution with various HR functions and escalated matters as necessary.
• Performs administrative/operational/customer support duties requiring independent initiative and judgment through various delivery channels such as telephone, e-mail, and electronic delivery systems.
• Effectively communicate with strong written and verbal skills
• Demonstrate active listening and remain professional during stressful interactions
• Work simultaneously in various HR systems
• Engage with others in a positive manner.

Benefits

• Health and wellbeing options for team members and their dependents
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Continuing education
• Bonus eligible
• Paid time off
• Paid volunteer time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED