HR Program Specialist (US)

TD Bank•Mount Laurel, NJ

4d•Onsite

About The Position

HR Program Specialist- Leads the development and implementation of enterprise wide HR programs, including design, development, implementation, monitoring, reporting, and resolution of issues for a specialized functional area. The incumbent will work closely within the HR Governance function to review and assess casework, ensuring adherence to established standard operating procedures, policies, and compliance requirements. This role will be responsible for analyzing information and evaluating findings, while maintaining a high degree of confidentiality. In addition, the incumbent will support quality assurance and testing activities, helping to validate outcomes, and ensure consistent application of investigative and operational standards across the function. The position requires strong analytical skills, sound judgment, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

Undergraduate degree
5+ years of relevant experience
Proficient knowledge of multiple HR specialties, HR strategy development, HR policy, consulting principles, lines of businesses supported, banking industry practices, regulations, standards, tools, methodologies
Knowledge of current and emerging competitor and market trends
Knowledge of risk management environment, standards and regulations
Knowledge of project/program management, planning and implementation
Skill in using analytical software tools, data analysis methods and reporting techniques
Ability to exercise sound judgement in making decisions
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships
Skill in using computer applications including MS Office
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability to work successfully as a member of a team and independently
Ability to handle confidential information with discretion

Nice To Haves

HR background ideally in a QC/QA background
Experience or familiarity with employee relations
Power Apps (Power BI) helpful

Responsibilities

Supports development and execution of diverse programs, implement and develop activities, tools and programs for businesses, and supports people strategy and management activities
Provides expertise and guidance on programs and related reporting
Works closely with HR partners, and external service providers (where appropriate) to resolve issues, streamline processes and implement solutions that enhance the employee experience
Monitors any involved service providers to ensure agreed upon service levels are consistently achieved, and contracts are current
Keeps abreast of legislative developments related to the operational aspects of policy/ program
Assesses implications for TD and proactively recommend changes
Leads projects to successfully implement program and policy changes
Works closely with business partners to resolve issues, streamline processes and implement solutions that enhance the operational efficiency and employee experience
Participates in business process efficiency reviews and discussions
Supports regulatory applications by providing relative HR information for report to the applicable regulatory bodies/responding to requests for information
Adheres to enterprise frameworks or methodologies that relate to activities for our business area
Ensures respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Ensures business operations are in compliance with applicable internal and external requirements ( e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
Participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
Conducts internal and external research projects; supports the development/ delivery of presentations / communications to management or broader audience
Monitors service, productivity and assesses efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
Leads / facilitates and/or implements actions / remediation plans to address performance / risk /governance issues
Actively manages relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally