HR Program Manager

NearU, and Affiliate Regional HVAC Branches•Charlotte, NC

3d•Hybrid

About The Position

NearU is a people-centric, process-driven, and technology-enabled customer service platform dedicated to revolutionizing the home services industry by vastly improving the customer and employee experience. The HR Program Manager will be a key member of our team, you will partner with our Regional and Branch teams to drive several key initiatives that support our HR strategy. We will be looking to you to be responsible for driving the operationalization of our HR strategy, running multiple projects, ensuring alignment in developing scalable HR processes and programs that support growth and transformation.

Requirements

7+ years’ experience in human resources; specific experience in managing HR programs and training initiatives.
Excellent verbal and written communication skills
Strong organizational and analytical skills, with excellent attention to detail
Project management skills
Ability to manage multiple priorities in a fast-paced environment and work with minimal oversight
Maintain a high level of professionalism, leadership presence, demeanor, ethics and image of self and subordinates
Proficient in MS Office Suite and document management systems
Bachelor's degree in Human Resources or other related field, or extensive experience within HR.
Experience working within a HR Information System
Travel will be minimal for gathering program feedback and roll outs.

Responsibilities

Analyze, design, develop, implement and evaluate assigned HR programs and initiatives.
Effectively manage HR projects – Develop project tracking, work on multiple workstreams, communicate and manage others within the project team.
Collaborate with cross-functional teams to align HR programs with business objectives.
Assess programs effectiveness through HR metrics and analytics.
Serve as a key point of contact for program-related inquires and develop and deploy program communication.
Build strong relationships with regional and branch employees at all levels to gather insights for current and future programs.
Identify, design, develop, and/or implement learning and development programs that support the full employment lifecycle, including onboarding, professional and career development, manager essentials and leadership development.
Develop, implement and manage a technical license program in collaboration with branch leadership.
Manage employee surveys
Manage the company wide performance, compensation and talent management programs and processes.