HR Program Analyst II - Governance and Reporting

TD•Portland, ME

1d•$26 - $39•Hybrid

About The Position

The HR Program Analyst II provides a broad range of analysis in the development of HR programs, including processes and procedures development and monitoring. This role contributes to the HR mandate through research and assessments for a specialized function. The incumbent will work across multiple HR systems to extract and analyze data in support of key projects and initiatives. This role requires a broad understanding of HR functions, strong attention to detail, and the ability to thrive in a fast-paced environment. The successful candidate will be experienced in quality control and quality assurance processes, ensuring data accuracy, consistency, and compliance while managing competing priorities.

Requirements

Undergraduate degree preferred or equivalent work experience
2+ years of relevant experience
Ability to work independently
Good organization, presentation, interpersonal, verbal and written communication skills
Solid knowledge and understanding of program administration and budget operations
Solid MS Office knowledge, particularly Word and Excel
Solid relationship building, strategic planning, consulting and basic financial skills
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Sitting – Continuous
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous

Nice To Haves

Broad based HR knowledge, not limited to one facet of the line of business
Ability to learn new systems quickly
Familiar with working in a fast paced, highly regulated environment

Responsibilities

Provides specialized analysis, non-standard reporting, and operational support to the HR team
Leads problem resolution for issues that have been escalated, and/or escalates to appropriate level where further clarity or interpretation is required
Conducts regular, ongoing analysis, evaluation/assessment and review of HR programs and initiatives
Maintains up to date awareness of HR landscape; assesses where gaps exist, supports the implementation of programs which meet or exceed employee expectations
Conducts ongoing industry and competitive analysis to obtain market insights
Provides input to HR specialists and managers through conducting analytics and driving insights to support the planning process
Develops and maintains employee-facing documentation and communication materials in conjunction with key partners
Supports with analyzing HR policy and governance impacts on customers, stakeholders and processes to achieve better business results
Liaises with various partners and stakeholders in the resolution of program/employee issues
Supports and monitors the adherence to service level agreements with external vendors
Works in close partnership with selected vendors to ensure program objectives can be met and solutions can be delivered within set timelines, escalates to Management where appropriate
Prioritizes and manages own workload to meet SLA requirements for service and productivity
Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area
Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk activities as necessary
Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
Conducts reporting and/or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/policies/practices
Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist
Acquires and applies expertise in the discipline, provides guidance, assistance and direction to others
Identifies, recommends and effectively executes standard practices applicable to the discipline
Adheres to internal policies/procedures and applicable regulatory guidelines
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
May lead work streams by acting as a project lead/subject matter expert for small scale projects/initiatives in accordance with project management methodologies
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally