HR Process Improvement Specialist

Sutter Health•Sacramento, CA

1d•Hybrid

About The Position

Provides advanced operational and process improvement support across department operations, serving as a senior service delivery specialist who supports complex and sensitive work. Leads process improvement, standardization, and deployment efforts to enhance efficiency, consistency, compliance, and the overall employee and leader experience. Partners across functions to design scalable workflows, implement automation and tools, and execute a forward-looking process and policy roadmap. Serves as a senior resource for complex operational work while driving continuous improvement initiatives that reduce manual effort and enable sustainable, high-quality service delivery.

Requirements

Equivalent experience will be accepted in lieu of the required degree or diploma
Bachelor’s degree in Human Resources, Business Administration, or related field
5 years recent relevant experience
Demonstrated experience in process improvement, continuous improvement, or operational transformation.
Experience in operations, employee relations, or project support.
Process improvement and workflow design expertise
Strong analytical thinking and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Strong communication skills; able to translate policy/process into practical guidance
Sound judgment and ability to manage sensitive information
Customer-focused mindset with commitment to employee experience

Responsibilities

Leads process improvement, standardization, and deployment efforts to enhance efficiency, consistency, compliance, and the overall employee and leader experience.
Partners across functions to design scalable workflows, implement automation and tools, and execute a forward-looking process and policy roadmap.
Serves as a senior resource for complex operational work while driving continuous improvement initiatives that reduce manual effort and enable sustainable, high-quality service delivery.