HR Operations Specialist, San Francisco

Plaud•San Francisco, CA

7d•Hybrid

About The Position

Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1,500,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think. Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.

Requirements

1–3 years of experience in HR operations, administrative coordination, or a similar detail-oriented role within a corporate environment.
Familiarity with US employment basics, including I-9 requirements, at-will employment, and general payroll cycles.
A proven track record of managing high-volume data entry or documentation with zero errors.
Excellent verbal and written English skills, with the ability to explain complex HR processes to employees in a clear, friendly manner.
A "can-do" attitude and the ability to thrive in a high-growth, fast-changing tech startup landscape.

Nice To Haves

Experience using modern HRIS platforms (e.g., BambooHR, Rippling, or Deel) and a curiosity for using AI tools to automate repetitive tasks.
Prior exposure to US immigration types (H-1B, L-1, O-1) and the specific documentation required for each.
Basic understanding of the complexities of managing employees across different US states (Nexus).
Experience working within a global team across different time zones (specifically connecting US and Asia-based leadership).

Responsibilities

Own the end-to-end US onboarding and offboarding process, including contract execution and I-9 verification, ensuring a "day-one ready" experience for every new hire.
Act as the primary coordinator for US payroll data entry and benefits administration, partnering with external vendors to guarantee 100% accuracy and on-time delivery.
Support our international talent by tracking visa statuses and coordinating with legal counsel for timely USCIS filings and renewals.
Refine US-specific Standard Operating Procedures (SOPs) to make our operations more scalable and "AI-ready."
Serve as the friendly go-to contact for US-based employees regarding payroll queries, policy clarifications, and general operational support.

Benefits

Employee Stock Ownership Plan (ESOP)
Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy
401(k) retirement plan with company matching for full-time employees
Unlimited PTO
13 paid holidays
12 weeks of fully paid parental leave for all parents
Access to high-quality office snacks, drinks, and equipment
Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems
Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices
Annual company offsites, team events