HR Operations Specialist- Assoc-Staff

El Paso ElectricEl Paso, TX

About The Position

Supports daily labor and employee relations activities, partnering with the manager to handle case management, investigations, contract administration, and negotiation support while maintaining accurate documentation and reporting. This role is part of the HR Service Delivery function and is responsible for executing end-to-end workforce lifecycle processes, ensuring compliance, accuracy, and a seamless employee experience from preboarding through offboarding. The position supports recruiting operations, HR administration, compliance tasks, benefits and leave administration, and employee support services, while maintaining data integrity and regulatory adherence. The role delivers efficient, accurate, and people-centered HR services, partnering with Centers of Excellence (COEs) and HR Business Partners to support consistent execution and a positive employee and manager experience.

Requirements

  • Foundational knowledge of HR operations and workforce lifecycle processes (onboarding, offboarding, employee changes)
  • Basic understanding of employment laws and compliance requirements (I-9, FMLA, record retention)
  • Familiarity with HCM management systems
  • General knowledge of recruiting coordination and HR administrative practices
  • Strong attention to detail and accuracy
  • Effective time management and task prioritization
  • Ability to follow standardized processes and procedures
  • Clear written and verbal communication skills
  • Proficiency in data entry, system navigation, and documentation management
  • Customer-service orientation when supporting employees and managers
  • Ability to maintain confidentiality and handle sensitive information
  • Ability to learn and apply HR policies and systems quickly

Responsibilities

  • Support preboarding, onboarding, and offboarding activities
  • Ensure Day 1 readiness for new hires
  • Process employee changes (transfers, terminations)
  • Manage requisition intake and job postings
  • Coordinate interviews, scheduling, and candidate communications
  • Support offer preparation and delivery
  • Administer: Non-DOT drug & alcohol testing
  • I‑9 verification and records management
  • Maintain audit-ready documentation
  • Enter and maintain employee data in HCM system
  • Support payroll and onboarding system transactions
  • Ensure data accuracy and completeness
  • Process and track: PTO audits and adjustments
  • FMLA, ADA, and other leave types
  • Support accommodations and return-to-work coordination
  • Coordinate with vendors for testing, benefits, and services
  • Process reimbursements (e.g., tools, footwear, tuition)
  • Support billing activities
  • Manage requests through ticketing systems
  • Ensure timely and professional responses to employees and managers
  • Represent the organization at career fairs, industry events, and community engagement activities
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