HR Operations Representative Specialist

NYU Langone Health • Binghamton, NY

18h • $23 - $34

About The Position

At UHS, we don’t just process—we progress. As a Tier II, HR Operations Representative Specialist, you’ll be the go-to problem solver for complex HR transactions and inquiries that go beyond routine. This role is the backbone of our Shared Services model, bridging technology, compliance, and human connection. From troubleshooting system issues to guiding managers through sensitive employee relations and benefits questions, you’ll ensure accuracy, consistency, and trust in every interaction. If you thrive on untangling challenges, mastering details, and making HR operations seamless, join us and help turn processes into progress—because at UHS, every connection matters.

Requirements

• Associate's degree, preferably in Human Resources, or related work experience equivalent required.
• One year of experience in a human resources role required

Nice To Haves

• Bachelor’s degree preferred
• PHR, SPHR, SHRM-CP, or SHRM-SCP preferred

Responsibilities

• Resolve complex HR transactions across benefits, compensation, employee relations, and leave administration.
• Partner with HR Centers of Excellence and Payroll to troubleshoot and resolve issues.
• Manage intermediate-level HR system maintenance and security assignments in Workday.
• Conduct intake and initial investigations for employee relations cases in partnership with HRBP.
• Research and resolve Total Rewards inquiries, including retirement deferrals, bonus administration, and PTO accuracy.
• Support compliance activities and maintain confidentiality in handling sensitive information.
• Provide guidance on attendance concerns, leave tracking, and eligibility for rehire.

Benefits

• We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
• With flexible plan options and coverage tiers, you can choose what fits your life best.
• Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
• From day one, PTO starts accruing so you can take time to recharge.
• We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.
• When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
• With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads.
• We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree