HR Operations Program Specialist

ERMCO Remote•,

1d•Onsite

About The Position

Electric Research and Manufacturing Cooperative, Inc. (ERMCO) is the leading manufacturer of distribution transformers and engineered electrical solutions, serving electric utilities, Original Equipment Manufacturers (OEMs), and industrial customers across North America. Headquartered in Dyersburg, Tenn., ERMCO delivers reliable, high-quality products that power homes, businesses, and communities across North America. With commitment to safety, operational excellence, and continuous improvement, ERMCO is at the forefront of supporting grid modernization and energy transition. Our vertically integrated operations, customer-focused culture, and investment in people and technology make ERMCO the Most Valued Partner for delivering resilient, sustainable power infrastructure for the future. The HR Operations Program Specialist supports the administration of HR Operations functions — HRIS, Compensation, Benefits, and Compliance. This role serves as a connective hub across HR Operations and partner teams (Talent, Training, and broader HR), advancing an integrated total rewards strategy, driving operational metrics, and holding cross-functional initiatives accountable to completion. The ideal candidate is organized, data-fluent, and skilled at moving projects and people toward shared departmental goals.

Requirements

Bachelor's degree in Human Resources, Business, or related field (or equivalent experience).
4+ years in HR operations, HRIS, total rewards, or a related analytical/coordination role.
Experience with HRIS platforms and strong proficiency in Excel/reporting tools.
Proven ability to manage multiple projects and stakeholders simultaneously.
Exposure to compensation, benefits, and/or compliance administration.

Nice To Haves

Familiarity with process documentation (SOPs) and continuous-improvement practices.
Experience with UKG
Strong analytical skills with the ability to turn data into insight.
PHR/SHRM-CP or similar certification.

Responsibilities

Support and help drive larger departmental projects from initiation through completion.
Hold teams accountable to timelines, deliverables, and outcomes; escalate risks and remove blockers.
Advance forward movement of departmental goals and priority initiatives.
Support day-to-day administration of HRIS, Compensation, Benefits, and Compliance processes and programs.
Maintain and enforce Standard Operating Procedures (SOPs); identify gaps and drive documentation, updates, and adoption.
Coordinate cross-training and role assignments to strengthen team coverage.
Support Metrics & Reporting for leadership.
Define, track, and report on KPIs and metrics across HR Operations.
Maintain dashboards and recurring reports that surface trends, risks, and opportunities for leadership.
Support the delivery of an integrated total rewards strategy spanning compensation, benefits, and recognition.
Ensure alignment and consistency across total rewards programs and their communication.
Bridge the HR Operations functions and partner with Talent, Training, and other HR teams to align efforts.
Support clear, timely employee communications for HR Operations programs and changes.