HR Operations Manager

Natixis Investment Managers•Boston, MA

5d•$110,000 - $140,000•Hybrid

About The Position

Reporting to the Executive Vice President, Human Resources, the Human Resources Operations Manager is responsible for overseeing payroll, HRIS administration, reporting, and compensation programs. This role blends hands-on, day-to-day execution with strategic planning to enhance the efficiency, accuracy, and effectiveness of HR services delivered to employees. HR Shared Services support five distinct organizations, each with varying service needs, requiring flexibility, strong judgment, and a service-oriented approach. This is a functional, individual contributor role that is highly hands-on in nature. This is a hybrid position based in our Boston, MA office.

Requirements

5+ years of direct HR Operations experience, with a focus on HRIS, payroll, and compensation
Demonstrated experience supporting payroll, HRIS, and compensation programs within a complex organization
Strong technical aptitude with the ability to quickly learn new systems and effectively troubleshoot issues
Advanced Excel proficiency required
Proven ability to manage and resolve complex inquiries with persistence and sound judgment
Exceptional customer service skills, with a commitment to responsiveness and accuracy
Ability to handle highly confidential information with discretion and professionalism

Nice To Haves

Experience with UKG (UltiPro) strongly preferred

Responsibilities

Manage end-to-end payroll operations in a hands-on capacity, ensuring accuracy, timeliness, and compliance
Partner with internal business stakeholders to ensure accurate and effective flow of payroll and HRIS data
Collaborate with the outsourced payroll vendor to ensure accurate payroll data entry and issue resolution
Perform second-level audits of payroll, benefits, and HRIS transactions to ensure data integrity and compliance
Troubleshoot and resolve payroll, tax, and system-related inquiries and discrepancies
Respond to, coordinate, and manage internal and external audits related to payroll, benefits, and HRIS processes
Optimize the effective use of HR systems and data management practices to support operational efficiency and decision-making
Ensure accurate, complete, and up-to-date employee data is maintained across all HR-related systems
Implement and oversee HR data governance practices to ensure data integrity, security, and compliance across all HR systems
Design, develop, and maintain dashboard and standard reporting to support leadership and business needs
Serve as subject matter expert on HR reporting, analytics, and data interpretation
Manage system integrations between HRIS, payroll, benefits, and related platforms to ensure data accuracy and reliability
Respond to and manage internal and external audits related to HR systems, data, and reporting
Partner with the Executive Vice President, Human Resources to plan and manage the annual compensation review process, ensuring consistency, equity, and alignment with organizational strategy
Coordinate and respond to annual compensation surveys, including accurate job matching and interpretation of market data
Conduct annual benchmarking of positions to assess competitiveness and inform compensation decisions
Ensure salary ranges are regularly reviewed, updated, and aligned with market trends and internal equity
Serve as a key resource for leadership and employees by responding to compensation-related questions and providing guidance on pay practices
Drive continuous improvement initiatives by leveraging technology to streamline, standardize, and optimize HR processes and policies
Collaborate closely with HR team members and cross-functional partners to ensure coordination, alignment, and consistent delivery of HR services
Ensure the efficient, accurate, and timely execution of daily HR Shared Services operations
Provide guidance and support related to immigration processes, working in partnership with external providers as needed
Monitor and manage service-related billing and expenses to ensure accuracy and cost effectiveness
Stay current on federal, state, and local laws and regulations impacting HR services and ensure ongoing compliance