HR Operations Manager
About The Position
FGG Spa, LLC. is expanding our team and looking for an HR Operations Manager to support our growing organization. This role is best suited for an experienced HR professional who is comfortable working independently, managing multiple responsibilities, and keeping HR processes organized and compliant across a multi-state organization. This role is ideal for someone who enjoys building structure, improving processes, and taking ownership of HR operations in a growing, multi-location organization. Our ideal candidate is a self-starter with strong attention to detail who can quickly get up to speed, take ownership of their responsibilities, and ensure HR operations run smoothly. This role requires someone who is proactive, organized, and comfortable handling a wide range of HR operational tasks without heavy oversight. FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating 63 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We are in the people business, and our people come first! We can’t wait to meet you!
Requirements
- 5+ years of experience in Human Resources operations, HR generalist, or compliance-focused roles
- Strong knowledge of HR compliance, benefits administration, and employment practices
- Experience managing unemployment claims, workers’ compensation, and HR documentation
- Ability to work independently, prioritize work, and manage multiple responsibilities with minimal supervision
- Strong organizational skills and attention to detail
Nice To Haves
- Experience working with HRIS or cloud-based HR systems preferred
- Experience supporting multi-location or multi-state HR operations strongly preferred
Responsibilities
- Responsibilities include responding to unemployment correspondence and maintaining accurate records
- tracking employee reviews, compensation adjustments, and training completion
- managing employee benefits administration including eligibility tracking, annual renewals, and open enrollment coordination
- manage child support orders and wage garnishments
- coordinate the annual workers’ compensation audit and renewal process
- track workplace incidents and claims including workers’ compensation and EEOC matters
- provide guidance to managers regarding employee relations matters such as terminations and documentation
- assist with the implementation and utilization of cloud-based HR systems
- help strengthen existing HR processes and procedures as the organization continues to grow
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Health, Dental, Vision, and Life Insurance
- 401(k) with 5% company match
- Paid Time Off
- Employee discounts
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
