HR Operations Intern

Great American Insurance CompanyCincinnati, OH

About The Position

The HR Operations Intern will provide essential support as our organization transitions to a new learning management system. In this capacity, the intern will contribute to content preparation, communications, documentation, testing, and various system validation tasks. This role offers a unique opportunity for professional development and practical experience during a critical organizational project. Through this internship, the individual in this role will gain hands-on exposure to enterprise learning systems and participate in a large-scale system transition. They will develop experience in supporting content readiness and change management initiatives, acquire a foundational understanding of learning data and transcripts, and learn to consider user experience aspects.

Requirements

  • Exceptional attention to detail and strong organizational abilities
  • Comfort working with documentation, spreadsheets, and tracking tools
  • Excellent written communication skills
  • Interest in learning systems, HR technology, communications, or change management

Responsibilities

  • Review and update notification emails for facilitated classes, including tailoring customized communications.
  • Update course descriptions for GAIG-created classes, covering both instructor-led and eLearning modules.
  • Assist in evaluating content to determine what should be migrated to the new learning management system and what should be archived.
  • Support the project team by validating data and transcripts to ensure accuracy.
  • Help manage content review status across business units and subsidiaries, which involves:
  • Maintain and update tracking logs
  • Assist with communications to stakeholders

Benefits

  • We offer competitive benefits packages for full-time and part-time employees.
  • Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
  • Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
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