HR Operations Generalist

Tricentis • Austin, TX

3d

About The Position

Key Responsibilities Act as first-line HR Operations contact, advising employees and managers on HR policies, systems, and core programs while delivering a consistent, high-quality employee experience Support end-to-end HR Operations across the full employee lifecycle, including onboarding, offboarding, employment contracts, job changes, compensation updates, and regional documentation Monitor and manage HR intake mailbox, triaging inquiries, escalations, and complex cases, and partnering with global HR colleagues for resolution Administer and optimize Workday HRIS processes, including data maintenance, reporting, testing, integrations, troubleshooting, and user enablement to ensure data accuracy and audit readiness Turn HR data into insight by building and maintaining reports that support data-driven decision-making, workforce analysis, and compliance requirements Partner closely with HR, Payroll, Finance and Benefits teams to support accurate data handoffs, compensation alignment, payroll processing, and audit support Drive continuous improvement by challenging existing practices, identifying risk, enhancing documentation, and contributing to global and regional HR initiatives focused on compliance and operational excellence Required Skills & Experience 3-5 years experience as an HR Generalist/ HR Operations/ HRBP with multi-country exposure and demonstrable ownership of core HR processes end-to end A practical understanding of employment laws and a genuine interest in learning how policies adapt across regions and jurisdictions (EMEA and APAC exposure is a plus) Comfort translating HR needs into system solutions, with hands-on Workday experience in configuration and reporting; experience with Comp, Absence, Time, or Talent modules preferred A proactive, curious approach to improvement, with hands-on experience supporting or managing change initiatives (e.g., policy updates, compliance remediation, data quality programs, or system integrations) in a distributed environment Experience navigating both fast-paced start-up environments and more complex, established organizations preferred Bachelor’s degree or equivalent professional experience Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law. Global Sanctions Compliance We comply with all applicable global sanctions and export control laws. Candidates must not be listed on any government restricted party lists (including OFAC SDN List and U.S. Commerce Department restricted lists) and must certify that their employment would not violate any sanctions or export control regulations. Candidates must notify us of any changes to their status during the application process or subsequent employment. U.S. Work Authorization: This role is not eligible for employer-sponsored work visas. Applicants must be authorized to work in the U.S. without current or future sponsorship. Tricentis is a global leader in continuous testing and quality engineering. The Tricentis AI-based, continuous testing portfolio of products provide a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. Widely credited for reinventing software testing for DevOps, cloud, and enterprise applications, Tricentis has been recognized as a leader by all major industry analysts, including Forrester, Gartner, and IDC. Tricentis has more than 3,000 customers, including the largest brands in the world, such as McKesson, Allianz, Telstra, Dolby, and Vodafone. To learn more, visit https://www.tricentis.com.

Requirements

• 3-5 years experience as an HR Generalist/ HR Operations/ HRBP with multi-country exposure and demonstrable ownership of core HR processes end-to end
• A practical understanding of employment laws and a genuine interest in learning how policies adapt across regions and jurisdictions (EMEA and APAC exposure is a plus)
• Comfort translating HR needs into system solutions, with hands-on Workday experience in configuration and reporting; experience with Comp, Absence, Time, or Talent modules preferred
• A proactive, curious approach to improvement, with hands-on experience supporting or managing change initiatives (e.g., policy updates, compliance remediation, data quality programs, or system integrations) in a distributed environment
• Experience navigating both fast-paced start-up environments and more complex, established organizations preferred
• Bachelor’s degree or equivalent professional experience
• Candidates must not be listed on any government restricted party lists (including OFAC SDN List and U.S. Commerce Department restricted lists) and must certify that their employment would not violate any sanctions or export control regulations.
• Candidates must notify us of any changes to their status during the application process or subsequent employment.
• Applicants must be authorized to work in the U.S. without current or future sponsorship.

Nice To Haves

• EMEA and APAC exposure is a plus
• experience with Comp, Absence, Time, or Talent modules preferred

Responsibilities

• Act as first-line HR Operations contact, advising employees and managers on HR policies, systems, and core programs while delivering a consistent, high-quality employee experience
• Support end-to-end HR Operations across the full employee lifecycle, including onboarding, offboarding, employment contracts, job changes, compensation updates, and regional documentation
• Monitor and manage HR intake mailbox, triaging inquiries, escalations, and complex cases, and partnering with global HR colleagues for resolution
• Administer and optimize Workday HRIS processes, including data maintenance, reporting, testing, integrations, troubleshooting, and user enablement to ensure data accuracy and audit readiness
• Turn HR data into insight by building and maintaining reports that support data-driven decision-making, workforce analysis, and compliance requirements
• Partner closely with HR, Payroll, Finance and Benefits teams to support accurate data handoffs, compensation alignment, payroll processing, and audit support
• Drive continuous improvement by challenging existing practices, identifying risk, enhancing documentation, and contributing to global and regional HR initiatives focused on compliance and operational excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level