HR Operations Generalist

Tricentis • Austin, TX

2d

About The Position

At Tricentis, we’re redefining what’s possible in software testing and quality engineering. Our AI-driven, codeless, and continuous testing platform empowers enterprises to accelerate innovation, deliver higher-quality releases, and transform digital velocity at scale. About the Role We are seeking an HR Generalist to support our global HR Operations and help build scalable, compliant, and people-centered HR practices. This position will partner closely with managers and global HR colleagues to enable effective decision-making and maintain strong data integrity. This is an opportunity for someone who enjoys solving interesting problems, helping people, and operationalizing solutions to join a collaborative global team.

Requirements

• 3-5 years experience as an HR Generalist/ HR Operations/ HRBP with multi-country exposure and demonstrable ownership of core HR processes end-to end
• A practical understanding of employment laws and a genuine interest in learning how policies adapt across regions and jurisdictions (EMEA and APAC exposure is a plus)
• Comfort translating HR needs into system solutions, with hands-on Workday experience in configuration and reporting; experience with Comp, Absence, Time, or Talent modules preferred
• A proactive, curious approach to improvement, with hands-on experience supporting or managing change initiatives (e.g., policy updates, compliance remediation, data quality programs, or system integrations) in a distributed environment
• Experience navigating both fast-paced start-up environments and more complex, established organizations preferred
• Bachelor’s degree or equivalent professional experience

Responsibilities

• Act as first-line HR Operations contact, advising employees and managers on HR policies, systems, and core programs while delivering a consistent, high-quality employee experience
• Support end-to-end HR Operations across the full employee lifecycle, including onboarding, offboarding, employment contracts, job changes, compensation updates, and regional documentation
• Monitor and manage HR intake mailbox, triaging inquiries, escalations, and complex cases, and partnering with global HR colleagues for resolution
• Administer and optimize Workday HRIS processes, including data maintenance, reporting, testing, integrations, troubleshooting, and user enablement to ensure data accuracy and audit readiness
• Turn HR data into insight by building and maintaining reports that support data-driven decision-making, workforce analysis, and compliance requirements
• Partner closely with HR, Payroll, Finance and Benefits teams to support accurate data handoffs, compensation alignment, payroll processing, and audit support
• Drive continuous improvement by challenging existing practices, identifying risk, enhancing documentation, and contributing to global and regional HR initiatives focused on compliance and operational excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees