HR Operations Data Analyst, Bureau of Division Management & Systems Coordination

City of New York • New York, NY

4h • $87,743 - $100,904 • Hybrid

About The Position

The Division of Disease Control’s mission is to safeguard the health of New Yorkers through identification, surveillance, treatment, control, and prevention of infectious diseases. The Bureau of Division Management & Systems Coordination (DMSC) leads administrative, surveillance, informatics, preparedness, policy, communications, community engagement, and racial equity and social justice activities for the Division. This role supports DMSC in developing and maintaining tracking systems for Human Resources processes, training compliance, and professional development travel requests. The position involves professional and responsible consultative and administrative social science research work and analyses in Workforce Analytics.

Requirements

• A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or Education and/or experience which is equivalent to the above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in '2' above. Two years as a City Research Scientist Level I can be substituted for the experience required in '1' and '2' above.
• Proven ability to provide high-quality customer service and to respond quickly and accurately to requests.
• Excellent communication (verbal & written) and interpersonal skills.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, Visio and PowerPoint.

Nice To Haves

• Proven experience with recruiting, screening resumes, leading hiring panels and providing data-driven hiring recommendations.
• Experience with HR systems, such as PATS, OARS, and Workforce Analytics.
• Strong organizational skills, with the ability to multi-task, track and demonstrated initiative to follow up as necessary.

Responsibilities

• Support the centralization efforts across HR, applying critical thinking lens reviewing processes and making recommendations to iteratively streamline cross-Divisional workflows and cross Agency approvals.
• Identify opportunities for improved data management reporting and develop proactive decision-making tools to support the HR unit to function efficiently and effectively.
• Perform qualitative and quantitative analysis necessary to continuously assess HR and capacity and performance.
• Support research activities on division-wide human resources related issues, including salary parity, personnel action processing, and other personnel related functions.
• Support the Division’s HR Unit capacity in evaluating and approving personnel (PATS) actions submitted by bureaus, including identifying submissions that require revisions and Bureau follow up as needed.
• Performs quantitative analyses on divisional compliance with agency-operational indicators such as mandatory trainings, performance evaluations, and tasks and standards.
• Support the OARS submissions process, following up with bureaus for additional or revised information, consolidating all responses for submission to COO, and monitoring pool approval requests in time for scheduled pool dates.
• Supports operations planning through the maintenance of Divisional Admin Bureau Org charts.
• Support the DMSC Office Manager with cross-divisional support of Travel Desk related processes, including guidance and administrative support to staff from other divisions.

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
• Benefits: City employees are entitled to unmatched benefits such as: a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program and
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level