HR Operations Coordinator Full Time

BJ's Wholesale Club • New Albany, OH

1d • Onsite

About The Position

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day, helping families save on what matters most. The company is built on purpose and opportunity, offering a comprehensive benefits package to support team members' health, well-being, and future. The HR Operations Coordinator is responsible for supporting administrative functions in the club, participating in the hiring process, facilitating and coordinating team member orientation and benefit enrollment, assisting in updating and maintaining HR records, filing, and team member communication. This role also involves managing comprehensive scheduling processes and club payroll.

Requirements

• Detailed oriented
• Strong interpersonal and organization skills
• Basic computer knowledge (MS Word, MS Excel, Email) required

Nice To Haves

• Prior Human Resources, administrative, or clerical experience is preferred

Responsibilities

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• Act with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards.
• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD- Grand Opening Look Daily Clean and organized, inside and out.
• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.
• Participates in weekly meetings with CoE (Center of Excellence) and sets up 2nd interviews for Club Manager/Assistant Club Manager.
• Conducts new Team Member orientation.
• Facilitates and tracks training for all new hires.
• Acts as the "on-site administrator" of intranet-based training and communications system to coordinate club training needs (e.g., cashier training, safety, etc.).
• Controls comprehensive scheduling processes for all hourly Team Members.
• Ensures club payroll is completed accurately and timely weekly and ensures all payroll records are maintained properly.
• Ensures club performance management process, disciplinary process and corresponding logs are maintained.
• Administers all personnel paperwork, including completing and processing new hire paperwork, hourly wage increases, hourly promotions, terminations, worker's compensation, and unemployment claims.
• Supports club talent acquisition efforts by, among other things, ensuring the in-club hiring table and all recruitment marketing materials are set to GOLD standards, communicating availability of team member referral programs, and partnering with local community organizations.
• Conducts benefit orientations and facilitates communication of annual benefits open enrollment process.
• Processes LOAs in coordination with LOA Specialist and outside vendor; addresses LOA/WC issues (explaining process, answering questions, communicating with Home Office, Lincoln Financial, or Sedgwick, logging incidents into Alert/LPMS).
• Maintains Team Member personnel and medical files.
• Answers Team Member questions or directs them to the appropriate company resources.
• Addresses non-complex team member relations issues and/or escalates such issues to the assigned manager, as appropriate.
• Handles Team Member confidential information with care.
• Gathers ordering information and inputs Aruba orders.
• Ensures GOLD standard presentation of breakroom and HR office area daily.
• Provides needed support for team member recognition and engagement events as assigned by Club Manager/Assistant Club Manager.
• Ensures all legal compliance postings are posted and current.
• Responsible for HR self-audits for the overall club operational audit.
• Attends meetings (broadcasts/zoom) with Regional HR Business Partner and those as designated from Home Office.
• Maintains all HR communication boards.
• Handles additional administrative tasks as required.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Benefits

• Weekly Pay
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees