HR Operations Consultant

State of North Carolina

7d • Hybrid

About The Position

The NC State Highway Patrol is seeking an enthusiastic team member to join the Personnel Unit as an HR Operations Consultant. The HR Operations Consultant serves as a subject matter expert in managing and administrating complex human resources programs. This role guides employers, employees, and other stakeholders through complex operations processes. The HR Operations Consultant applies knowledge of Human Resources regulations, best practices, and policies. Ensures that the organization is managed efficiently, fairly, and in compliance with the law. This position reports to the Salary Administration/Recruiting Manager.

Requirements

• Demonstrated knowledge of HR related laws, policies, and practices as it relates to the program areas of assignment.
• Demonstrated experience in collecting and analyzing data and evaluating program effectiveness.
• Demonstrated expereince in program analysis and evaluation.
• Demonstrated experience implementing and managing HR programs and procedures.
• Demonstrated experience using Workday/HRIS systems.
• Demonstrated working knowledge of Smartsheet.
• Bachelor’s degree, typically in Human Resources OR related field from an appropriately accredited institution; or High school OR General Educational Development (GED) diploma AND 3 years of progressive experience in Human Resources; OR equivalent combination or education and experience.

Responsibilities

• Serve as a subject matter expert on HR operations, policies, procedures and best practices.
• Administer and optimize HR systems (e.g., Workday, SAP, or HRIS platforms).
• Documenting on-boarding and filing documentation for accuracy.
• Provide guidance and advice on proper operations processes.
• Act as a liaison between employees, management, and outside partners/stakeholders.
• Ensure clear communication and timely exchange of information.
• Educate and advises all partners on policies and best practices to ensure both state and federal compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees