HR Operations & Benefits Manager

Cellebrite•Tysons, VA

17h

About The Position

About the Role: We are seeking an experienced HR Operations & Benefits Manager to lead the maintenance, integrity, the continuous improvement of our HR data and operational processes, and manage and administer employee benefits programs. This role serves as the primary point of contact for benefits-related questions, ensures compliance with federal and state regulations, and partners closely with vendors, brokers, and internal HR teams to deliver a seamless benefits experience for employees. This role owns HRIS data management and US benefits administration, while also driving efficiency through AI-powered HR tools. The ideal candidate combines strong HR operations expertise with hands-on experience using AI tools to streamline workflows and brings familiarity with HiBob as a plus.

Requirements

Bachelor’s degree in human resources, Business Administration, or related field (or equivalent experience)
3+ years of experience maintaining HR data in an HRIS platform
Hands-on experience with a US benefits module (e.g., Workday Benefits, ADP, SuccessFactors, UKG, or similar)
Practical experience using AI tools in an HR or operational context (e.g., ChatGPT/Claude for HR workflows, AI-powered HRIS features, automation tools)
Strong understanding of US benefits administration (medical, dental, vision, 401(k), FSA/HSA, COBRA)
High attention to detail and strong data accuracy skills
Proficiency in Excel (VLOOKUPs, pivot tables) for data auditing and reporting
Strong communication skills, with the ability to handle sensitive information with discretion
Familiarity with HR compliance regulations (ACA, ERISA, FMLA) preferred

Nice To Haves

Familiarity with HiBob (bob) HRIS platform is a strong advantage
Experience with HRIS report writing or dashboard tools
Prior experience supporting open enrollment cycles
PHR/SHRM-CP certification a plus

Responsibilities

Administer all US employee benefits programs, including medical, dental, vision, life/AD&D, disability, 401(k)/retirement plans, FSA/HSA, and voluntary benefits
Manage the annual open enrollment process, including system setup, employee communications, and vendor coordination
Process new hire enrollments, qualifying life events, and benefits terminations accurately and within required timelines
Serve as the primary contact for employee benefits inquiries, resolving issues related to eligibility, claims, and enrollment
Reconcile monthly benefits invoices and ensure accurate billing from carriers and vendors
Ensure compliance with ACA, ERISA, HIPAA, COBRA, FMLA, and other applicable federal/state regulations
Prepare and file required compliance documents (e.g., 5500s, ACA reporting, Summary Plan Descriptions)
Maintain accurate employee data within the HRIS, ensuring data integrity, security, and compliance with company policy
Manage the employee lifecycle process (new hires, transfers, promotions, terminations) within HR systems
Own the administration of US benefits programs, including open enrollment, new hire enrollments, qualifying life events, and terminations
Reconcile benefits data between the HRIS and insurance carriers/vendors
Leverage AI tools (e.g., generative AI, HR chatbots, automation platforms) to streamline HR operations, improve reporting, and enhance employee self-service
Identify opportunities to automate manual HR processes and drive operational efficiency
Generate, audit, and analyze HR reports and dashboards to ensure data accuracy and support decision-making
Serve as a point of contact for employee inquiries regarding HR data, benefits, and system access
Partner with Payroll, Benefits, IT, and People teams to resolve data discrepancies and improve cross-functional processes
Ensure compliance with federal and state regulations (ACA, ERISA, FMLA, COBRA, etc.)
Develop and maintain documentation of HR operational procedures and best practices
Maintain confidentiality of sensitive employee information