HR Operations Associate

Swiss Re • Kansas City, MO

1d • $60,000 - $96,000 • Hybrid

About The Position

As an HR Operations Associate, you will support US
HR programs and processes, respond to
employee and manager inquiries, and collaborate across HR to ensure
accurate
and
timely
service delivery.

You will work closely with HR Business Partners, Payroll, Shared Services, and Centers of Excellence to promote consistent and efficient HR operations across Swiss Re.

Requirements

• 1–3+ years of relevant experience, ideally in HR Ops or shared services in a corporate setting
• Strong organizational, interpersonal, and communication skills; builds effective working relationships with peers and stakeholders
• High attention to detail and commitment to accuracy
• Customer-focused mindset and proactive problem-solving approach
• Comfortable working both independently and as part of a virtual team
• Proficiency in Microsoft Office tools (Excel, Word, Outlook, PowerPoint, Teams)
• Bachelor’s or Associate degree preferred; HR-related coursework is a plus

Responsibilities

• Provide operational HR support to employees and managers across the US
• Respond to HR inquiries via ticketing systems, email, and phone; escalate as needed
• Manage administrative activities for assigned HR programs and processes
• Document requests and resolutions in accordance with established procedures
• Support onboarding and employee lifecycle processes in partnership with relevant HR teams
• Maintain HR documentation and assist in keeping process materials current
• Partner with internal stakeholders and external vendors to ensure timely resolution of requests
• Contribute to process and service quality improvements
• Maintain working knowledge of assigned HR programs and policies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree