HR Manager

Richmond Behavioral Health Authority•Richmond, VA

4d•Onsite

About The Position

The HR Manager, Benefits, Wellness, & Equity plays a critical role in advancing RBHA's mission by ensuring employees have access to comprehensive, high-quality benefits, wellness resources, retirement programs, and leave benefits that support their health, wellbeing, and ability to serve the community. This position provides strategic leadership and operational oversight for RBHA's employee benefits portfolio, including medical, pharmacy, dental, vision, life, disability, FSA, HSA, retirement, voluntary benefits, wellness initiatives, and employee support programs. Serving as RBHA's subject matter expert for benefits and total wellbeing programs, the HR Manager oversees benefit administration, open enrollment, employee communications, compliance, and key vendor partnerships including Anthem, Delta Dental, Flores, VOYA, MissionSquare, Richmond Retirement System (RRS), Virginia Retirement System (VRS), BenefitFirst, Vera Whole Health, and disability administrators. The role also oversees FMLA, ADA accommodations, workers' compensation coordination, paid leave programs, retirement benefits, and employee wellness resources to ensure employees receive exceptional support throughout their employment lifecycle. In addition, this position will lead, develop, and continue building the Benefits & Wellness team, fostering a collaborative, service-oriented culture focused on employee experience, operational excellence, and continuous improvement. The ideal candidate brings expertise in managing complex benefits programs, retirement systems, wellness initiatives, and vendor relationships, along with a passion for supporting employees so they can thrive personally and professionally while fulfilling RBHA's mission. Provide strategic direction and leadership in HR functions, ensuring adherence to best practices and regulatory requirements. Oversee HR operations, supervise staff, and drive initiatives that enhance employee engagement and organizational effectiveness. Represent HR in executive meetings and collaborates with senior leaders to align HR strategies with agency goals.

Requirements

Bachelor’s degree in human resources, business administration, or related field
5–7 years of progressive HR experience
1–3 years of supervisory experience OR an equivalent combination of education, experience, knowledge, skills, and abilities that demonstrates the capacity to perform the essential functions of the position, as permitted by applicable regulatory standards.
Possession of a valid Virginia driver’s license and a satisfactory driving record in accordance with agency policy.

Nice To Haves

Master’s degree in HR, public administration, or related field
HR certification (e.g., SHRM-SCP, SHRM-CP, SPHR, PHR, CEBS, or CBP certification preferred.)
Experience within healthcare, government, nonprofit, behavioral health, or public sector organizations strongly preferred.
Advanced proficiency in HRIS and data analytics
Proven ability to lead open enrollment, benefits communications, and employee education initiatives.
7+ years of progressive HR experience with significant responsibility for benefits and wellness programs.
3+ years of leadership experience managing benefits teams or vendors.
Demonstrated success managing complex, multi-vendor benefit environments.
Strong expertise in benefits compliance, leave administration, and retirement plans.
Experience analyzing claims, utilization, and plan performance data.

Responsibilities

Supervise and mentor HR team members, providing guidance and performance management
Lead strategic planning and execution of HR initiatives
Design, implement, and manage HR functions including recruitment, benefits, training, and compliance
Oversee HR administrative functions such as record-keeping, policy development, and audits
Ensure compliance with federal, state, and local employment laws and HR best practices
Conduct regular audits and reviews to mitigate risk and maintain regulatory compliance
Manage special projects and system implementations to enhance HR operations
Utilize advanced data reporting and analysis to support decision-making
Collaborate with senior leadership to align HR strategies with organizational goals
Represent HR in executive-level meetings and cross-functional initiatives
Other duties as assigned