HR MANAGER

City of Kissimmee, FL•Portland, ME

36d•$41 - $53

About The Position

The Human Resources Manager performs advanced professional and supervisory work in planning, directing, and coordinating the activities of the Human Resources team. This role is responsible for implementing complex HR programs, guiding policy development, and ensuring alignment with the City's and Human Resources & Risk Management Director's strategic goals. As the operational leader of HR and recruitment, the manager oversees a broad range of functions including recruitment, onboarding, payroll, benefits and pension administration, employee retention and engagement, performance management, training and development, and offboarding. The position plays a key role in succession planning, workforce analytics, and organizational development. The HR Manager collaborates across departments to design integrated, high-impact HR programs that support a dynamic and evolving workforce. This position may serve as Acting HR Director in the Director's absence.

Requirements

Requires a bachelor's degree in human resources management or organizational development or related field supplemented by five (5) to seven (7) years of experience in human resource management, preferably in a municipal environment, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Must submit to, and pass, a fingerprint-based national criminal history record check and must be able to obtain, and recertify as required, the appropriate Criminal Justice Security Awareness training.
Must possess and maintain a valid state of Florida driver's license.
Must possess or obtain the most current FEMA 100, 200, 300, 400, 700, and 800 Incident Command System certification within 12 months of appointment to the job.
Has thorough knowledge of the methods, procedures and policies of the Human Resources and Risk Management Department as they pertain to the performance of duties of the Human Resources Manager.
Is knowledgeable in the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position.
Has knowledge in the areas of human resource management, risk management, budget development, pension administration, etc.
Is able to plan and conduct effective training and development programs for City personnel.
Is able to make sound, educated decisions.
Has the ability to plan and develop daily, short and long- term goals related to City purposes.
Has the ability to plan and coordinate the most effective use of personnel, facilities and resources to achieve department goals.
Knows how to apply supervisory and managerial concepts and principles; has knowledge of administrative principles involved in developing, directing and supervising various programs and related activities.
Has the ability to offer instruction and advice to subordinates regarding departmental policies, methods and regulations.
Is able to perform employee evaluations and to make recommendations based on results.
Has the ability to offer assistance to co-workers and employees of other departments as required.
Is able to take the initiative to complete the duties of the position without the need of direct supervision.
Has the ability to learn and utilize new skills and information to improve job performance and efficiency.
Is able to read and interpret complex materials pertaining to the responsibilities of the job.
Is able to assemble and analyze information and make written reports and records in a concise, clear and effective manner.
Has thorough knowledge of the terminology used within the department.
Knows how to maintain effective relationships with personnel of other departments, professionals and members of the public through contact and cooperation.
Has the ability to negotiate among different constituency groups with diverse interests to achieve a shared understanding and commonality of purpose.
Has the ability to communicate professionally in confrontational situations.
Knows how to make public presentations.
Has thorough knowledge of proper English usage, vocabulary, spelling and basic mathematics.
Has thorough knowledge of modern office practices and technology.
Has knowledge of and skill in the use of computers for data and word processing.
Has knowledge of applicable occupational hazards and safety precautions.
Knows how to react calmly and quickly in emergency situations.
Must be physically able to operate a variety of machines and equipment including computers, basic office equipment, telephone, etc.
Must be able to exert up to five pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Sedentary work involves sitting most of the time, but may involve walking or standing for periods of time.
Must be able to lift and/or carry weights of up to fifteen pounds.
Maintains high standards of accuracy in exercising duties and responsibilities.
Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility.
Maintains high quality communication and interaction with internal and external entities with whom the position interacts.
Assumes responsibility for completing assigned work.
Completes assigned work within deadlines in accordance with directives, policy, standards and prescribed procedures.
Maintains accountability for assigned responsibilities in the technical, human and conceptual areas.
Exercises analytical judgment in areas of responsibility.
Identifies issues or situations as they occur and specifies decision objectives.
Identifies or assists in identifying alternative solutions to issues or situations.
Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors.
Seeks expert or experienced advice where appropriate and researches issues, situations and alternatives before exercising judgment.

Nice To Haves

Professional HR Certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) desirable.
Tyler Munis experience a plus.

Responsibilities

Supervises HR staff, providing guidance, reviewing work for accuracy, and supporting professional development.
Ensures compliance with federal and state laws, regulations, and internal policies across all HR functions.
Leads core HR programs, including recruitment, onboarding, performance management, training, offboarding, and employee relations.
Manages the full employee lifecycle, ensuring a consistent and positive experience from onboarding through separation.
Develops and delivers HR training programs, coordinates the annual training calendar, and facilitates internal courses.
Advises leadership and staff on personnel policies, program updates, and compliance matters; recommends system-wide improvements.
Oversees HRIS and technology systems, ensuring smooth operations, upgrades, and testing of computer-based HR processes.
Collaborates with department leaders to assess HR needs, implement targeted programs, and support workforce planning.
Provides strategic support to the HR Director on departmental initiatives, special projects, and long-range improvement efforts.
Designs benchmarks and metrics to evaluate the effectiveness of HR programs and their alignment with organizational goals.
Builds partnerships with external stakeholders (e.g., universities, government agencies, private industry) to enhance recruitment efforts.
Conducts citywide needs assessments to identify staffing priorities and inform hiring strategies.
Leverages workforce data and market insights to shape hiring plans, identify skill gaps, and align recruitment with operational needs.
Serves as a subject matter expert on HR policies and practices, offering guidance to directors, managers, and employees.
Manages wellness initiatives, including budget oversight and coordination with benefits providers and clinic staff.
Monitors utilization of the City Wellness Center, addressing concerns and ensuring service quality.
Assists in managing the HR budget, including administration of the annual wellness budget.
May serve as Acting HR Director in the Director's absence.
Performs other related duties as assigned.