POSITION SUMMARY: The Human Resources Manager supervises the HR function within the store to include staffing, fair compensation practices, training, retention, associate relations, communications, and legal compliance. This role oversees coaching and counseling and all terminations. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers Meets or exceeds all financial plans as set by the Company Executes all HR related policies, practices, and direction from the Company Provides leadership and support for Store Management team Assists with development and implementation of HR programs to source, recruit, hire, develop and train Management associates to fill vacancies and to provide candidates for the future growth of the Company. Assists Management to staff the Store with “service” oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment Meets all retention goals set by the Company. Maintains open door policy in the store. Administers all recognition programs. Supervises the Focus Group program and follows up on all issues. Establishes a store level communication program to include Newsletter, handouts, meetings, check stuffers, etc. Resolves associate issues Facilitates training for all levels in the store. Ensures compliance with S.T.A.R. program. Carries out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems. ALL OTHER DUTIES AS ASSIGNED
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed