HR Manager - Leave Administration

QTC Management, Inc.

7d•Remote

About The Position

Leidos QTC Health Services seeks a strategic, results-oriented HR Manager – Leave Administration to lead and elevate our leave programs as we transition from a third-party administrator (TPA) to a fully in-house model. If you thrive in a high-volume environment, love solving problems, and are energized by process improvement, let’s talk! This role is fully remote

Requirements

Bachelor’s degree in Human Resources, Business, or related field from an accredited college, or equivalent experience/combined education.
7 years of leadership experience.
Demonstrated track record leading high-volume leave caseloads and driving operational excellence.
Knowledge of applicable state and federal employment laws, including FMLA, ADA, and other statutory leave programs.
Strong business acumen and ability to influence and manage change.
Must be able to travel up to 10%.

Nice To Haves

7 years of progressive Leave Administration experience, ideally in a mid-size or multi-state environment with complex leave programs.
Experience transitioning leave programs, whether from a TPA, technology implementation, or internal service model design.
Proven ability to partner with Legal and HR COEs to support compliant, efficient HR programs.
Advanced knowledge of HRIS systems and data integrity practices.

Responsibilities

Drive the transformation from a TPA-based model to an internal, scalable leave administration program — owning design, execution, testing, documentation, and change management.
Partner cross-functionally to build robust procedures, quality controls, escalation paths, and service standards that support a centralized in-house model.
Oversee a high-volume caseload of leave requests — including FMLA, ADA, short-/long-term disability, paid family/medical leave, military, and other statutory and company-sponsored programs — ensuring timely, compliant, and accurate case management from intake through return-to-work.
Serve as a trusted subject matter expert (SME) for managers and employees on leave policies, eligibility, workflows, documentation, reporting, and related inquiries.
Maintain accurate records, ensure HRIS data integrity, and produce regular operational dashboards and compliance metrics.
Build strong partnerships with HR Centers of Expertise (HR COEs), Legal, Compliance, Benefits, Project Management, and Payroll to interpret regulatory requirements, address risk, and update policies (FMLA, ADA, state leave laws), and maintain strong risk mitigation.
Educate and empower managers and HR partners with tools, training, and resources to confidently support their teams through leave scenarios.
Analyze trends, identify bottlenecks, and lead improvements that increase operational efficiency, accuracy, and service quality.
Recommend solutions that leverage data, automation, and innovative practices to streamline processes and enhance employee experience.
Manage a team of HR professionals.