HR Manager, Distribution Center: Recruiting & Workforce Operations

CSC Generation•Brownsburg, IN

20h•Onsite

About The Position

Sur La Table’s Brownsburg Distribution Center, with approximately 120 employees year-round and scaling to about 375 during peak periods, is seeking an HR Manager to lead recruiting, workforce administration, and employee relations across a 396,000-square-foot operation. The HR Manager is the day-to-day HR point of contact for employees and managers and partners with BDC leadership and cross-functional HR colleagues. The role reports to the Sr. HR Manager and is based on-site in Brownsburg, Indiana. In the first six months, success includes building and delivering a seasonal hiring pipeline, establishing a trusted hiring dashboard, maintaining accurate attendance and timekeeping processes, and using structured new-hire check-ins to identify actionable trends. Over the first 18–24 months, the role is expected to grow from managing day-to-day HR operations into a strategic partner to BDC leadership, with exposure to broader Sur La Table HR and cross-brand initiatives.

Requirements

3–5 years of progressive HR experience; distribution center or warehouse experience is strongly preferred.
Proven experience owning full-cycle recruiting, including high-volume and seasonal hiring.
Bachelor’s degree in Human Resources, Business, or a related field, or equivalent experience.
Working knowledge of FMLA and leave-of-absence administration.
Solid understanding of federal and state employment law.
Strong Excel skills, including pivot tables.
Ability to use AI to improve decision quality, speed, and workforce effectiveness.
Proficiency in HRIS systems.
Strong organizational skills and ability to manage competing priorities while maintaining attention to detail.
Clear, confident written and verbal communication skills.
Intermediate proficiency in Microsoft Office, Outlook, and Smartsheet.
Available to work on-site five days per week; office hours may vary based on business needs.

Nice To Haves

Distribution center or warehouse background.
Paylocity experience.
PHR or SHRM-CP certification.

Responsibilities

Own full-cycle recruiting for all BDC roles, including posting, screening, interviewing, offers, and Day 1 clearance.
Build a direct seasonal hiring pipeline through career fairs, community outreach, and local sourcing, beginning with a sourcing plan in the first week.
Track hiring progress and communicate it to leadership through regular check-ins and an owned hiring dashboard.
Manage temporary staffing operations, including agency relationships, onboarding and offboarding, and hours submission.
Manage attendance tracking, timecard edits, call-off documentation, and consistent policy enforcement.
Own the new-hire experience, facilitate orientation, ensure systems and documents are ready before Day 1, and conduct structured 15-, 45-, and 90-day check-ins.
Manage the leave-of-absence process in partnership with AbsencePro, including communications, approvals, and follow-ups.
Provide first response on workers’ compensation claims and escalate complex situations to the Sr. HR Manager with sound judgment and documentation.
Pull performance review completion and rating reports, keep BDC leadership informed about timelines, and flag potential delays.
Coordinate monthly safety topics, annual training, and LMS compliance reporting.
Produce and explain HR reports covering headcount, rosters, terminations, OSHA, perfect attendance, and labor.
Run recognition programs, engagement initiatives, BDC events, and exit interviews, and identify patterns leaders can act on.
Serve as the day-to-day HR contact for employees and managers, maintain accurate Paylocity records, and escalate employee relations concerns appropriately.