HR Generalist

SWBC•San Antonio, TX

21h•Onsite

About The Position

SWBC is seeking an HR Generalist to serve as the primary contact for a wide range of workplace issues for employees and leadership across multiple worksite locations. This role involves providing coaching and counseling to employees, resolving employee relations issues, identifying opportunities for workplace improvement, and facilitating resolutions. The successful candidate will also manage recruitment activities for assigned client groups. This position requires a highly motivated individual capable of balancing administrative tasks with higher-level responsibilities, managing multiple projects, and meeting deadlines. The role is a vital part of the Human Resources team, focusing on conflict resolution to help employees and managers achieve organizational goals. It involves continuous interaction with people in a dynamic environment, requiring excellent problem-solving and communication skills. The HR Generalist will join a collaborative, engaged, and hard-working team dedicated to excellence, sharing ideas, and promoting change and growth.

Requirements

Bachelor’s degree plus a minimum of 3 years’ experience in the field of Human Resources management, with heavy emphasis on employee relations, performance management and staffing.
Proficient Microsoft Office skills, including Outlook, Word, and Excel.
Excellent verbal and written communication skills.
Able to use basic office equipment, including copy machine, personal computer, and fax.
Knowledge of federal and state employment-related laws and regulations including but not limited to FMLA, ADA, Title VII, and FLSA Wage & Hour laws.
Strong interpersonal skills needed for working with all levels of management.
Ability to manage multiple priorities, produce excellent work results, and follow through on commitments.
Strong organizational and analytical skills along with good business judgment.
Ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law.
Ability to maintain confidentiality and utilize discretion in sensitive matters.

Nice To Haves

SHRM-CP or HRCI-PHR certification preferred.
Experience working in Workday, a plus.

Responsibilities

Serves as point of contact for employees in addressing HR issues and communicating HR policies, procedures, laws, standards and government regulations.
Receives and responds to inquiries regarding employee policies and employee relations issues; provides appropriate coaching and counseling.
Provides problem resolution and conflict management guidance for employees, including policy and procedure review, interpretation, and revision.
Investigates employee relations issues, policy violations and other performance issues, and facilitates appropriate disciplinary action.
Builds and maintains close working relationship with management and supervisors to identify staffing needs, job specifications, job duties, qualifications, and skills.
Performs comprehensive targeted search strategy for qualified candidates via internal databases, job boards, direct sourcing, talent network, schools, professional associations, as well as personal business network.
Screens, interviews, and assesses candidates to measure capability, aptitude, and ensure their qualifications meet open positions.
Negotiates job offers for the most qualified candidate(s).
Assists with development, implementation and administration of employee morale initiatives including Service Award Programs, Employee Retention, Recognition Programs, and Community Relations Programs.
Plays an active role in the management development and performance management initiatives within assigned client group.
Assists with coordination and administration of processing and orientating new employees; ensure accurate completion of required employment paperwork.
Conducts exit interviews; reviews responses to makes recommendations to management for improvement and greater retention of employees.
Participates in development and review of employee performance appraisals, checking for completeness, consistency and compliance with Company salary guidelines.
Assists in monitoring, administering, evaluating, and modifying personnel policies for continuous improvement.
Provides expertise to management regarding local, state and federal employment laws.
Performs all other duties as assigned.