HR Generalist

TaskUs•Detroit, MI

9d•$60,000 - $90,000•Onsite

About The Position

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Finance OR equivalent work experience.
2+ years of direct experience; hourly population and/or call center experience highly preferred.
Strong ability to multitask, extremely detail-oriented, great communication skills and a TaskUs attitude.
Great level of English.
Knowledge of state and federal employment law

Nice To Haves

Background in the BPO industry will be considered as a plus.
Experience with HRIS systems, Reporting, HR practices/Procedures, Benefits and Compensation will be considered also a plus.

Responsibilities

Develop human resources solutions by collecting and analyzing information and recommending courses of action.
Improves manager and employee performance and experience by identifying problems and evaluating potential solutions.
Oversees and completes special projects to include setting timelines, coordinating with appropriate parties. conducting research, developing and organizing information, and fulfilling transactions.
Prepares reports by collecting, analyzing, and summarizing data and trends.
Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions.
Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience.
Review and file new hire paperwork in collaboration with our payroll and legal vendor.
Administer our Employee Satisfaction Survey.
Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.
Update/revise employment policies and procedures as required by law or necessary for the business.
Maintain a positive culture by managing the day to day office tasks as needed.
Assist in the payroll process.
Assist in the offboarding/onboarding.
Issue any administrative related document in regards to Covid19, Government related certificate, office or business-related documents in alignment with the Colombian Law.
Review and approval of HR applications.