HR Generalist

Hansen • Bethlehem, PA

31d • Onsite

About The Position

Shape experiences, empower employees, and drive HR excellence globally.

People are at the heart of everything we do. As our HR Generalist – Americas, you’ll play a critical role in aligning our people practices with our business strategy across the U.S., Canada, South Africa, and Argentina. You’ll be the go-to person for employees and managers, ensuring compliance, consistency, and care across the employee lifecycle. By bridging global HR strategy with regional needs, you’ll not only keep our operations running smoothly but also make a tangible impact on employee engagement, retention, and culture.

Requirements

• A degree in Human Resources, Business, or a related field.
• At least 5 years of HR experience, with proven strength in employee relations, HR operations, and compliance.
• Strong communication skills — both verbal and written — with fluency in English and Spanish (required).
• A practical, solutions-oriented mindset, able to manage ambiguity while remaining structured in your approach.
• The ability to establish yourself as a trusted business partner with leaders and employees alike.

Nice To Haves

• You thrive in a global environment and enjoy collaborating with diverse teams across cultures and geographies.
• You bring a proactive, “get it done” attitude and are not afraid to roll up your sleeves.
• You’re excited by the opportunity to play both a hands-on operational role and contribute to global HR strategy.

Responsibilities

• Employee Relations & Engagement: Act as the first point of contact for employees across the Americas, addressing concerns with fairness, empathy, and compliance. Partner with managers to resolve employee relations matters, conduct investigations, and support performance improvement plans. Drive employee engagement initiatives using data insights to inform action plans and foster a positive workplace culture.
• Policy, Compliance & Reporting: Ensure HR practices comply with federal, state, and local employment laws as well as PEO (Paychex, Baker Tilly) policies. Own HR reporting and analytics for the region, including ACA, EEOC, and CA Pay Data submissions. Develop and update employee handbooks, policies, and procedures while keeping stakeholders informed on legal and market trends. Manage compliance training for the region, ensuring timely communication and completion.
• HR Operations & Administration: Oversee the entire employee lifecycle process (hires, promotions, exits) in PEO and internal systems. Maintain accurate employee records, process change letters, and ensure smooth HR operations. Support global HR initiatives such as remuneration cycles, performance reviews, and engagement surveys by providing insights and data-driven recommendations. 
• Benefits & Leave Administration: Coordinate benefits programs and open enrollment activities across the U.S. and Canada. Manage leave requests (FMLA, ADA, Workers’ Comp, etc.), track return-to-work documentation, and liaise with vendors on employee requests. Serve as the key contact for PEO services related to HR, benefits, training, and compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level