HR Generalist

MAAC (Metropolitan Area Advisory Committee) • Chula Vista, CA

8d • $34 - $36 • Hybrid

About The Position

Under direction of the Human Resources Manager, the Human Resources Generalist is a trusted HR operator and resource for staff that enhances the employee experience at MAAC. This role provides professional support across recruitment, onboarding, performance management, staff recognition, compensation, classification, benefits, and HR compliance, while coordinating, managing, tracking, and entering HR transactions. The Generalist also provides frontline support on employee and labor relations matters, escalating complex or formal issues to the HR Manager, and helps ensure all employees’ interactions with HR are handled with professionalism, consistency, and responsiveness. This position requires a high degree of discretion due to regular handling of sensitive and confidential information related to recruitment and selection, payroll administration, benefits, workers' compensation, employee relations, and training and development. The incumbent may supervise subordinate staff and/or volunteers.

Requirements

• Knowledge of HR functional areas including recruitment, HRIS, employee relations, leaves of absence, benefits, compensation, classification, and risk management
• Knowledge of Federal and state employment law, including ADA/ADAAA, FMLA, CFRA, PDL, EEO/AA, COBRA, HIPAA, Labor Law, OSHA, and workers' compensation
• Knowledge of business communication principles and modern office practices
• Knowledge of HRIS platforms and MS Office (Word, Excel, PowerPoint)
• Familiarity with AI-assisted HR tools and a willingness to build fluency in emerging HR technology and automation
• Ability to build and maintain effective, cooperative working relationships across a diverse workforce; communicate clearly in writing and verbally at all levels
• Ability to maintain confidentiality and exercise sound discretion with sensitive information
• Ability to define problems, gather data, and draw valid, defensible conclusions
• Ability to work independently and collaboratively, prioritizing effectively amid shifting and ambiguous demands
• Ability to adapt to and adopt new HR technology, including AI-assisted tools, to improve efficiency and service delivery.
• Ability to travel between MAAC worksites and offsite locations as needed to provide support
• Must have a physical examination and a drug screen by a doctor/clinic designated by MAAC prior to the first day of employment.
• Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza, pertussis and measles as required by state and federal regulations prior to the first day of employment.
• All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.
• Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.
• Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier.
• Incumbents will be enrolled in the California DMV Pull Program.

Nice To Haves

• Knowledge of JazzHR and Paycor is a plus
• Supervisory experience and a SHRM-CP or SHRM-SCP designation is highly desirable.
• Experience in organizations with labor unions and/or in a non-profit setting is preferred.

Responsibilities

• Serves as a point of contact for managers, staff, and external partners on HR policies, procedures, and day-to-day employee and labor relations questions.
• Administers and tracks HR programs including but not limited to performance management, staff recognition, benefits, and leaves of absence, coordinating with Payroll and other HR functions as needed.
• Coordinates MAAC-wide compliance training (e.g., EEO/AA, conflict of interest, False Claims) and supports intake of employee complaints, including those involving discrimination, harassment, or other policy violations, escalating as appropriate.
• Compiles data and analysis for periodic and special compliance reporting; recommends process improvements for efficiency.
• Maintains current knowledge of HR best practices and applicable law through ongoing training and professional development; may represent HR on internal or external committees.
• Reviews and make recommendations on processes for continuous improvement and efficiency
• Researches, computes, and enters personnel transactions (new hires, separations, promotions, transfers, stipends, position/supervisor changes, etc.) into MAAC's HRIS in accordance with payroll deadlines and schedules; applies agency policy and union contract provisions to determine correct transactional placement.
• Recognizes and reports system anomalies; produces reports and spreadsheets from the HRIS to support workforce analyses (headcount, staffing, classifications)
• Leverages AI-assisted tools to improve efficiency and accuracy where appropriate.
• Maintains accurate, compliant personnel records, documentation, and job descriptions (essential functions, FLSA status, EEO categorization).
• Creates HR correspondence, forms, templates, and other personnel documents as needed.
• Supports talent acquisition as needed, including job postings (via JazzHR), resume screening, and interview scheduling and coordination.
• Manage and oversee pre-employment requirements (e.g. live scans, background checks, DMV pull notices, and physicals) with external agencies and vendors.
• Owns new hire onboarding, including work-eligibility verification and new employee orientation.
• Develops and coordinates recruitment outreach, job fairs, and related events.
• Performs other duties as assigned

Benefits

• MAAC employs dedicated staff who provide life-changing services to thousands of individuals annually through programs in five core focus areas: Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level