HR Generalist, Talent & Employee Relations

SwiftConnect•Montreal, QC

9d•Hybrid

About The Position

SwiftConnect is a pioneer in connected access enablement, focused on creating seamless interactions for customers and ensuring users' digital passes are always accessible. They specialize in powering next-generation connected access experiences for commercial real estate owners and enterprises across various industries. Their platform integrates with mobile platforms, credential technologies, and business systems to provide authorized access through a centralized management system. The company's mission is to connect people with the right place at the right time, driven by a tech-savvy team with an entrepreneurial mindset.

Requirements

4 to 6 years of experience in an HR generalist, recruiter, or employee relations role, ideally including full cycle recruitment ownership
Bachelor's degree in Human Resources Management or equivalent certifications
Demonstrated experience drafting sensitive HR documentation such as PIPs or investigation notes
Strong judgment and discretion when handling confidential employee matters and privileged legal correspondence
Excellent organizational and communication skills
Familiarity with HRIS and ATS systems
Ability to work independently and manage competing priorities in a fast paced environment
Familiar with systems such as Google Drive, Slack, Zoom
Bilingualism (French & English) is a must

Nice To Haves

Experience supporting global or multi country teams is an asset

Responsibilities

Own the full recruitment cycle end to end, from intake with hiring managers through offer negotiation and close
Build and manage sourcing strategy for open roles, including passive sourcing where needed
Design and coordinate interview processes, including structured interview guides and debrief facilitation
Manage the candidate experience from first contact through onboarding handoff
Prepare offer letters and support compensation discussions in partnership with the VP of HR
Maintain ATS records and report on recruitment metrics such as time to fill, pipeline health, and source effectiveness
Support the VP of HR and HRBP in facilitating performance enablement initiatives, including performance plan documentation, goal setting, and tracking milestone progress
Partner with managers on initial intake and guidance for workplace matters, ensuring consistent and fair application of company policies
Coach and empower managers on effective communication, continuous feedback, and performance alignment
Promote a fair, compliant, and inclusive work environment by assisting leadership with objective issue resolution and employee guidance
Support HR leadership on sensitive workplace matters, maintaining high confidentiality and aligning solutions with company policies and local labor laws
Maintain accurate, confidential employee relations case files
Assess workplace scenarios thoughtfully, escalating complex or high-risk matters to HR leadership with clear context and recommended next steps
Support the growing talent pool as the company expands globally, including recruitment and employee onboarding.
Identify workplace trends and feedback to help HR leadership proactively enhance employee engagement, retention, and team health
Provide backup coverage for day to day HR operations, including onboarding logistics, benefits enrollment support, and HRIS updates
Participate as a secondary point of contact for employee HR inquiries
Support compliance efforts by flagging concerns related to employment laws and internal policies
Contribute to HR reporting and administrative tasks
Provide input on policy development, particularly where it intersects with recruitment or employee relations
Support employee engagement initiatives, such as contributing ideas or helping execute events
Contribute to other HR projects and initiatives as the team expands globally

Benefits

Vacation Days: 4 weeks + 1 week when the office is closed during the holidays (discretionary)
Sick/Personal Days: Flexible
100% remote or hybrid: you choose (our office is located in Downtown Montreal)
Group Insurance (Canada Life): As of first day
Employee Assistance Program: As of first day
Telemedicine (Dialogue): As of first day
Group RRSP (Desjardins): As of first day - with employer contribution in a DPSP (matching up to 4% of base salary)
Borrowed IT Material: Laptop (this will be sent to you prior to your first day)
WFH Allowance: one-time allowance of $500 CAD for material to help upgrade your home office
Telecom Allowance: 50$/month for phone and internet (deposited directly into your pay)
Employee Stock Options