HR Generalist (Field & Operations People Partner)

BOOSTER • San Jose, CA

14d • $65,000 - $75,000 • Onsite

About The Position

The HR Generalist (Field & Operations People Partner) plays a critical role in supporting the people and processes that keep Booster’s frontline operations running strong. This is a field-facing (3-4 days onsite) hands-on HR role focused on real-time support for Service Professionals (SPs) and yard leadership. You’ll spend much of your time onsite and in the field—listening, problem-solving, and helping remove barriers—while also building scalable, repeatable HR processes that reduce friction and drive consistency. You’ll support day-to-day HR Operations including onboarding, documentation, employee relations, communication, and compliance, while learning the foundations of Booster’s People Operations system. This role is ideal for someone early in their HR career who thrives in fast-moving environments and enjoys learning by doing. Success in this role means helping transition HR from reactive to proactive through structured problem-solving, standard work, and daily management, aligned with Booster Business System (BBS) principles.

Requirements

• 2–3 years of HR Operations experience in a fast-paced, hands-on environment (logistics, transportation, manufacturing, or field operations preferred)
• Comfort working onsite, after hours, and directly with frontline teammates
• Strong organization, follow-through, and ability to manage competing priorities
• Clear, confident communication skills with the ability to translate HR policy into practical guidance
• Strong interpersonal skills and the ability to build trust quickly
• Experience with employee relations and compliance in California and/or Washington
• Working knowledge of HRIS platforms and proficiency in Microsoft Office or Google Workspace
• An analytical, improvement-focused mindset aligned with BBS principles

Nice To Haves

• Associate or Bachelor’s degree in Business, Human Resources, or related field preferred (or equivalent experience).
• HR certification (aPHR, SHRM-CP prep, or equivalent) a plus.

Responsibilities

• HR Administration & Compliance
• Maintain accurate employee records across HR systems and physical files
• Support onboarding logistics, including background checks, orientations, uniforms, and required HR documentation
• Track certifications, driver carding, and training completion for field teammates
• Process employee status changes, timekeeping updates, and policy acknowledgments
• Ensure compliance with company policies and applicable local and state labor regulations
• Support corrective action, attendance tracking, and progressive discipline documentation
• Partner with Operations, Safety, and HR to ensure policy consistency and documentation accuracy
• Assist with leaves of absence, workers’ compensation, and accommodations in partnership with the HR team
• Field & Frontline Support
• Maintain a strong physical presence in the field to build trust and understand frontline challenges
• Support new hire onboarding and engagement through consistent, high-touch field interaction
• Assist supervisors with attendance tracking, corrective action documentation, and HR-related processes
• Respond to and resolve employee concerns, escalating appropriately and in alignment with Booster values
• Ensure consistent application of people processes across sites
• Maintain compliance with all applicable federal, state, and local employment laws
• Process Discipline & Continuous Improvement
• Identify recurring People issues and develop standard work to address root causes
• Partner with HR leadership to document, optimize, and scale HR processes
• Apply BBS principles such as standard work, visual management, and 5 Whys
• Create and maintain onboarding checklists, SOPs, and visual work aids
• Track and maintain visibility into key HR metrics such as onboarding timeliness and turnover
• Participate in cross-functional problem-solving and continuous improvement initiatives
• Engagement & Culture
• Monitor morale at the yard level and proactively identify engagement risks
• Support local recognition and engagement initiatives (e.g., SP appreciation events, milestones)
• Facilitate listening sessions and pulse checks, providing real-time feedback to leadership
• Help reinforce Booster’s values, safety culture, and stewardship commitments
• Partner with site leaders to foster a respectful, inclusive, and positive workplace

Benefits

• Medical, Dental, Vision, Supplemental Life Insurance
• Health Savings Account
• Flexible Spending Accounts
• Ancillary Coverage (Critical Illness, Hospital Indemnity, Accident)
• Company Paid Short Term Disability, Long Term Disability, Basic Life Insurance
• 401(k) Plan
• Stock Options at a fast-growing startup!
• Career Progression Room for growth and advancement!
• Medical Benefits Best in class Medical, Dentist and Vision! We also offer Kaiser for CA Residents only.
• Employee Referral Program May receive up to $750 for referring a friend, family member or previous coworker.
• Booster Company Equity!
• Flexible PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree