HR Generalist - Employee Relations & Compliance

Mecklenburg EMS Careers•Charlotte, NC

1d•Onsite

About The Position

This role focuses on Employee Relations (ER), Leaves and Benefits, Compliance & Policy Management, and Data & Reporting. The HR Generalist will conduct investigations, advise management on employee matters, manage leave cases, ensure legal compliance, and maintain HR policies and data. The position also involves training and collaboration with other HR functions and committees.

Requirements

Bachelor's degree in Human Resources or a related field
Three (3) years of progressive HR experience
Experience conducting workplace investigations
Experience advising leaders on corrective actions

Responsibilities

Conduct and document confidential workplace investigations in response to complaints, conflicts, or policy violations.
Advise supervisors and managers on performance management, disciplinary actions, and coaching strategies.
Review and recommend updates to policies and procedures.
Partner with leadership to proactively identify and address employee relations trends or concerns.
Assist in mediation and conflict resolution efforts.
Manage the ER case tracker for completion and status updates; lead the weekly ER meetings.
Collaborate with leadership on monthly employee engagement surveys, conduct stay interviews and report trends.
Manage all leave cases including PFL, Administrative Leave and Extended Leave processes.
Collaborate with Risk/Safety on complex Workers Compensation cases and complete WC Form 22.
Coordinate the accommodation process consulting with leadership on potential accommodation requests and track cases.
Ensure compliance with all federal, state, and local employment laws (FLSA, FMLA, ADA, EEO, etc.).
Support internal audits, recordkeeping, and HR documentation retention per compliance standards.
Maintain HR compliance checklists, risk assessments, and required postings.
Manage the policy update process including system requests for new and annual policy reviews, obtaining approval and updating last policy review date.
Participate in policy development, review, and dissemination of HR and organizational policies.
Conduct training for managers and employees on guidance on policies, performance documentation, and workplace practices.
Collaborate with the HR Training/Development Generalist to align ER and compliance content within leadership and onboarding programs.
Maintain accurate ER case tracker and prepare summary reports and metrics on trends and outcomes.
Recommend preventive strategies based on industry best standards.
Actively participate with Agency committees, work teams and work groups as needed, to include improvement project lead or team member responsibilities.
Complete additional job tasks as assigned.