HR Generalist (Bilingual)

Benchmark Utility Services•Sterling, VA

About The Position

The HR Generalist plays a critical role in supporting the day-to-day operations of the Human Resources department, with a primary focus on employee relations, benefits administration, and retirement/401(k) programs. This position is responsible for serving as a resource to employees and managers, including a bilingual workforce, ensuring compliance, and supporting a positive and productive workplace culture. The ideal candidate must have a strong understanding of HR best practices, demonstrated experience owning benefits and employee relations, the ability to effectively communicate in both English and Spanish, excellent organizational skills, and a proactive approach to HR support.

Requirements

Fluency in both English and Spanish (written and verbal) — required
Strong working knowledge of employee benefits, including health plans and 401(k)/retirement programs
Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization
Proven problem-solving and conflict-resolution skills
Highly organized with the ability to manage multiple tasks and meet deadlines
Proficient in Microsoft Office Suite and HRIS systems

Nice To Haves

Bachelor’s degree in human resources, Business Administration, or a related field
Three to five (3–5) years of HR experience in a generalist role, with a strong emphasis on benefits administration and employee relations, preferably in the construction or industrial industry
HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR
Experience in the construction industry or a similar fast-paced environment
Familiarity with training program development and delivery
Demonstrated ability to manage compliance with state and federal employment laws and regulations

Responsibilities

Serves as a trusted advisor to employees and managers, providing HR support and guidance in both English and Spanish, and promoting a positive and inclusive work environment
Assists employee relations activities, including handling complaints, conducting investigations, documenting findings, and recommending effective solutions
Provides coaching and guidance to managers on employee performance, disciplinary actions, conflict resolution, and corrective action processes
Assists and administers employee benefits programs, including health insurance, leave programs, and 401(k)/retirement plans, ensuring timely and accurate resolution of employee inquiries
Communicates benefits and HR programs clearly to employees in both English and Spanish, as needed
Coordinates open enrollment and manages benefits-related communications, system updates, and data audits
Supports training delivery and employee communication for a bilingual workforce
Maintains compliance with federal, state, and local employment laws, such as FMLA, ADA, and EEO
Assists in developing and communicating HR policies and procedures, ensuring consistent application across all departments
Maintains and updates HR systems, including HRIS and timekeeping systems, while generating reports to support decision-making
Partners with the HR team to identify opportunities for process improvement and increased efficiency
Collaborate closely with recruiters to facilitate an efficient and consistent onboarding experience across job sites nationwide.
Performs other duties and responsibilities assigned to support HR and business operations