HR Generalist / ADP Workforce Now Specialist

MRA Recruiting Services•Brookfield, WI

19d

About The Position

The HR Generalist / ADP Workforce Now Specialist supports day-to-day Human Resources operations and serves as a primary internal user and administrator of the ADP Workforce Now platform. The role applies generalist HR knowledge, payroll accuracy, and compliance awareness while supporting the employee lifecycle across recruiting, onboarding, payroll, time and attendance, employee records, benefits, ACA tracking, I-9/E-Verify, training records, document management, reporting, and HR process improvement. The position administers and improves ADP Workforce Now processes across multiple modules; maintains accurate and confidential employee data; processes bi-weekly payroll; reviews timecards; supports employment eligibility and benefits administration; tracks ACA and leave compliance; maintains employee records; and provides backup support for training, safety, OSHA, and workers’ compensation activities. It also manages onboarding and provides recruiting support during recruiter absences. The role provides HR guidance to employees and managers on policies, procedures, payroll, benefits, onboarding, and general HR questions, and supports the Human Resources Manager and executive leadership with projects, reports, audits, and administrative needs. The position is primarily office-based, with occasional visits to the sales floor, and requires regular use of a computer, HRIS/payroll systems, phone, email, and confidential employee records.

Requirements

At least five years of Human Resources experience.
Payroll processing experience.
Strong understanding of HR processes, employee records, benefits administration, onboarding, and compliance tracking.
Experience with timekeeping audits, payroll deductions, wage changes, garnishments, and employee status changes.
Strong knowledge of Microsoft Office, including Outlook, Word, and Excel.
Ability to maintain strict confidentiality and appropriately handle sensitive employee information.
Strong organizational skills and ability to manage multiple deadlines.
Excellent attention to detail and accuracy.
Strong verbal and written communication skills.
Strong ADP Workforce Now technical skills and practical, hands-on ability to use the system across relevant HR functions, including payroll, employee changes, onboarding, timecards, reports, documents, ACA data, and I-9/employment eligibility processes.
Ability to troubleshoot HRIS, payroll, onboarding, and timekeeping issues.
Ability to interpret policies, procedures, and technical instructions; define problems, collect data, establish facts, and draw valid conclusions.
Ability to calculate payroll deductions, adjustments, benefit deductions, and related figures.
Ability to communicate clearly and professionally with employees at all levels.
Ability to prioritize work in a fast-paced environment and exercise sound judgment.
Ability to identify process gaps and recommend improvements.
Ability to perform the stated physical duties with or without reasonable accommodation, including regularly sitting and using hands to handle, type, or operate office equipment; frequently standing, walking, talking, and hearing; and occasionally lifting up to 20 pounds. Close vision and ability to adjust focus are also required.

Nice To Haves

At least five years of hands-on ADP Workforce Now experience is strongly preferred.
Experience using multiple ADP Workforce Now modules, preferably payroll, time and attendance, recruiting, onboarding, benefits, ACA, reporting, document management, and I-9/E-Verify.
Associate’s or bachelor’s degree in Human Resources, Business Administration, or a related field.
HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
Experience in a retail, grocery, hospitality, or multi-location employer environment.
Experience with ACA tracking and reporting.
Experience with COBRA, FMLA, OSHA, workers’ compensation, and benefits administration.
Experience improving HRIS workflows or implementing ADP Workforce Now process improvements.

Responsibilities

Serve as a primary HR user and internal subject matter resource for ADP Workforce Now.
Maintain and optimize ADP Workforce Now processes across recruiting, onboarding, payroll, time and attendance, benefits, ACA compliance, document management, employee records, training tracking, reporting, and I-9/employment eligibility verification.
Enter and maintain accurate employee data; safeguard HRIS data integrity, security, and confidentiality.
Identify opportunities to streamline HR workflows and improve system efficiency.
Generate and audit ADP reports for payroll, benefits, compliance, employee changes, turnover, training, and other HR needs.
Process accurate and timely bi-weekly payroll through ADP Workforce Now.
Enter, review, and audit payroll transactions, including hires, terminations, wage and status changes, deductions, garnishments, tax changes, direct deposit updates, and year-end data.
Review employee timecards and monitor time and attendance records, missed punches, schedule issues, overtime, and attendance concerns.
Work with managers to resolve payroll and timekeeping discrepancies before payroll processing.
Assist with compliance with wage and hour requirements, child labor laws, employee status tracking, and company policies.
Administer Form I-9 documentation and employment eligibility verification and E-Verify processes, as applicable; monitor completion timelines and follow up on missing or incomplete documentation.
Assist with compliance audits concerning employee records, payroll, benefits, and employment eligibility.
Administer health, dental, vision, life, disability, and 401(k) benefits; conduct benefit orientations; answer enrollment questions; and process enrollments, changes, and terminations.
Monitor benefit waiting periods and eligibility, assist with open enrollment, respond to employee benefit questions, and support COBRA administration.
Support ACA tracking, reporting, compliance, eligibility monitoring, annual reporting, and employee notices through ADP Workforce Now.
Administer and track FMLA and company leaves of absence; maintain confidential leave documentation and support compliance with applicable employment regulations.
Maintain accurate personnel, payroll, medical, benefits, training, I-9, and compliance files; manage documents through ADP Document Cloud or other approved systems; and follow retention and confidentiality requirements.
Prepare employee separation forms, process employee changes in ADP and other internal systems, and respond to employment verification requests under company policy.
Provide backup support for training records, certifications, safety and OSHA training, training files, rosters, testing records, and certification renewal schedules.
Assist with workers’ compensation administration, injury records, First Report of Injury forms, claim reporting, investigation, documentation, carrier communications, OSHA logs, and annual posting and reporting requirements.
Manage ADP Workforce Now onboarding tasks and ensure completion of required forms, acknowledgements, payroll information, benefit documents, and compliance requirements.
During recruiter absences, support recruiting through job postings, applicant tracking, candidate communication, and hiring workflow coordination; coordinate pre-employment processes and prepare new-hire documentation and orientation materials.
Conduct or assist with new employee orientations.
Provide HR support to employees and managers on policies, procedures, payroll, benefits, onboarding, and general HR questions.
Communicate professionally, promptly, and confidentially with employees, managers, vendors, and carriers.
Support the Human Resources Manager and executive leadership with HR projects, reporting, audits, and administrative needs.
Stay current on HR practices, employment regulations, payroll requirements, and ADP Workforce Now updates.