HR Employee Relations Specialist

Parker & Sons•Phoenix, AZ

2d•$31 - $33•Onsite

About The Position

Parker & Sons is looking for an HR Employee Relations Specialist to join our team! The Employee Relations Specialist is responsible for fostering a positive work environment by addressing employee concerns, conducting investigations, and ensuring consistent application of company policies. This role partners closely with leadership to support a high-performing workforce while ensuring compliance with federal, state, and local employment laws. The ideal candidate is experienced in managing employee relations in a fast-paced, operational environment. Keeping you comfortable with expert heating, cooling, plumbing and electrical service Since 1974. Parker & Sons has been serving homeowners and businesses for over 50 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Serving Maricopa, Pinal, and Gila Counties, Parker & Sons continues after all these years to maintain an A+ rating with the Better Business Bureau and even won the BBB Torch Award For Ethics (Twice!) This is an in-office position with the hours of M-F either 630am-3:30pm or 7am-4pm

Requirements

3+ years of employee relations or HR Generalist experience with a strong focus on investigations, preferably in a service, construction or trades environment
Strong investigative and problem-solving skills
Excellent interpersonal and conflict resolution abilities
Ability to build trust and maintain confidentiality
Strong judgment and decision-making skills
Effective communication and coaching skills
High attention to detail
Strong organizational and time management skills
Works well under pressure and meets tight deadlines
Full understanding of HR functions, employment laws and best practices
Proficiency in HRIS systems and Microsoft Office (Excel, Word, Outlook)
Ability to pass a background check and drug screen
Ability to sit, stand, walk, and use hands to handle or feel objects, tools, or controls
Ability to communicate effectively, including speaking and hearing
Ability to occasionally lift and/or move up to 20 pounds

Responsibilities

Serve as a primary point of contact for employee relations matters
Conduct prompt, thorough, and impartial investigations into employee complaints, including harassment, discrimination, and policy violations
Provide recommendations and partner with leadership on appropriate corrective actions
Ensure consistent and fair application of company policies and practices
Coach supervisors and managers on employee relations best practices, documentation, and performance management
Provide guidance on disciplinary actions, terminations, and conflict resolution
Support employee engagement and retention initiatives
Ensure compliance with federal, state (Arizona), and local employment laws and regulations
Maintain accurate and confidential employee relations documentation
Interpret and administer company policies, including attendance, PTO, and code of conduct
Track and analyze employee relations trends to identify risks and recommend proactive solutions
Prepare reports and summaries for HR leadership
Track and maintain termination and performance review spreadsheets, checklists and processes
Manage the HR email inbox and handle inquiries accordingly
Other administrative duties as needed