HR Employee Relations Specialist

North Texas Tollway Authority • San Jose, CA

3d • $33 - $43

About The Position

This role will be responsible for managing and maintaining positive and harmonious relationships throughout the organization. This position is responsible for addressing and resolving workplace issues, promoting a positive work environment, and ensuring compliance with labor laws and regulations. The HR Employee Relations Specialist will work closely with management and employees to provide guidance on employee-related matters and contribute to the development and maintenance of a healthy organizational culture.

Requirements

• A bachelor’s degree (preferably in human resources, business, public administration or related field.)
• At least three years of progressively responsible experience with employee relations; or an equivalent combination of training and experience.
• Applicants are required to be eligible to lawfully work in the United States immediately.
• This position is not available for H1-B visa sponsorship.

Responsibilities

• Handle employee grievances and conduct workplace investigations: Listen to employees’ concerns and complaints and gather evidence to determine their validity.
• Investigate misconduct, policy violations, or harassment of incidents, interview witnesses to gather evidence, report findings, and recommend appropriate disciplinary actions or corrective measures.
• Mediate disputes arranging meetings among involved parties to identify causes of conflicts and resolve them via a fair mediation process.
• Monitoring trends in employee behavior and attitudes to predict potential issues.
• Help managers decide on appropriate disciplinary actions for employee misconduct or performance issues and document the process.
• Advise management on labor laws and company policies: Stay updated on changes in labor legislation and feedback on company policies, then communicate this information to management.
• Collaborate with legal counsel when necessary to ensure compliance with labor laws and regulations.
• Ensure compliance with federal, state, and local labor laws: Audit and review grievance procedures and employee relations strategy to ensure adherence to relevant labor laws.
• Assist in the development, implementation, and communication of HR policies and procedures.
• Develop and implement employee relations programs: Collaborate on creating programs to engage employees, improve morale, and enhance workplace culture.
• Keep records of employee relations cases (along with their investigations and disciplinary actions) and ensure employee confidentiality.
• Align employee relations processes with company policies to avoid confusion and ensure employees are treated fairly across the organization.
• Promote employee engagement and retention: Engage in open, proactive communication and support, encourage honest feedback from staff, address their concerns promptly, and reward top performers.
• Collaborate with management to conduct employee surveys and gather feedback.
• Assist in performance management processes, including counseling, performance improvement plans, and terminations.
• Prepare reports on employee relations, metrics, and trends for management review.
• Facilitate training on conflict resolution and labor laws: Coordinate with the Learning and Development team to conduct training for both employees and managers, ensuring they have the resources to drive positive employee relations.
• Develop training materials related to conflict resolution and employee relations.
• Deliver training sessions on employee relations topics to promote a positive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level