HR Coordinator - HR On-Point / Office Administrator

Turbo Tim's Anything Automotive•Minneapolis, MN

3d•Hybrid

About The Position

Turbo Tim’s mission is to offer exceptional service in order to help our customers feel safe on the road and comfortable in our shop. We strive to fulfill this mission, daily, through compassionate listening, attention to detail, and excellent communication for both our customers and internally among team members. And we gotta have fun! We are seeking a people-centered HR Coordinator to serve as a trusted, consistent presence for our rapidly growing ~60-person team across four Twin Cities locations — someone who listens well, builds genuine relationships, and keeps the administrative side of HR running cleanly. This is a relationship-first, specialist role. We need someone with real HR depth, adaptable communication, and a natural ability to connect with a diverse workforce. Not a generalist. Our five core values — Community, Care, Trust, Innovation, and Fun — shape how we hire, how we operate, and how we treat each other every day.

Requirements

3–6+ years of dedicated HR experience — employee relations, HR coordination, or people operations
Demonstrated experience supporting a diverse workforce with adaptable, inclusive communication
Proven ability to build trust and maintain confidentiality at all levels
Strong active listening skills and emotional intelligence — this is a relationship-first role
Experience with HR documentation, employee records management, and onboarding
Proficiency with an HRIS platform (BambooHR a strong plus)
Comfortable in a fast-paced, multi-location small business environment
Ability to work on-site across Twin Cities locations as needed
Must be legally authorized to work in the United States. Turbo Tim’s does not sponsor employment visas.

Nice To Haves

Automotive, trades, or service industry environment
Entrepreneurial Operating System (EOS)
HR Compliance vendor coordination or policy implementation
Facilities service management
Supporting a CEO/COO leadership team

Responsibilities

Serve as the trusted point of contact for employee questions, concerns, and interpersonal situations
Listen actively; guide employees to appropriate internal and external resources
Support employees through workplace challenges with empathy, consistency, and confidentiality
Facilitate informal conflict navigation; escalate formal matters to the CEO/COO and HR Compliance vendor
Champion belonging, psychological safety, and inclusion across a diverse workforce
Support new hire onboarding from a culture and people-connection standpoint
Adapt communication style to meet employees where they are — written, verbal, and interpersonal
Manage day-to-day administrative operations across Turbo Tim’s back office
Coordinate scheduling, correspondence, and logistics for leadership and cross-location needs
Maintain employee files, HR documentation, and records in BambooHR
Support onboarding paperwork, I-9 verification, and employment documentation
Receive, prioritize, and delegate facility work order requests across locations
Assist with company-wide communications, meeting preparation, and special projects
Process and route HR Compliance vendor deliverables (policies, updates, training materials)
Serve as the internal point of contact for HR policy questions; direct to HR Compliance vendor when appropriate
Support rollout of updated policies in plain, accessible language
Maintain handbook acknowledgment records; flag compliance gaps to the COO and HR Compliance vendor