Office Administrator

Turbo Tim's Anything Automotive•Minneapolis, MN

3d•Onsite

About The Position

Turbo Tim’s mission is to offer exceptional service in order to help our customers feel safe on the road and comfortable in our shop. We strive to fulfill this mission, daily, through compassionate listening, attention to detail, and excellent communication for both our customers and internally among team members. And we gotta have fun! We are seeking a rare dual-discipline professional who brings genuine depth in both financial operations and people-centered HR — not someone who has touched both, but someone who has gone deep in each. You will own Turbo Tim’s books with rigor and be the trusted, consistent HR presence our rapidly growing ~60-person team across four locations — and growing — relies on. If you are a financial professional with a gift for building trust with people — or an HR professional who has gone deep on bookkeeping — this role was built for you. Our five core values — Community, Care, Trust, Innovation, and Fun — shape how we hire, how we operate, and how we treat each other every day. You are equally at home in a spreadsheet and a sensitive one-on-one conversation. You bring the discipline of a financial professional and the emotional intelligence of a trusted people advocate — and you understand that owning two specialized domains means bringing full depth to each, not spreading yourself thin across both. This is not a role for someone looking to grow into HR or finance. You bring both — already.

Requirements

3–7+ years of bookkeeping or staff accounting experience — core to your work history, not supplementary
3+ years of dedicated HR experience — employee relations, HR coordination, or people operations
Demonstrated experience supporting a diverse workforce with adaptable, inclusive communication
Proven ability to build trust and maintain confidentiality at all levels
Payroll processing, including benefits deductions and employee withholdings
Monthly financial statement preparation and QuickBooks Online fluency
Sales and use tax filing experience
Proficiency with BambooHR or a comparable HRIS platform
Strong organizational skills and attention to detail across both financial and HR domains
Full-time on-site availability; primary Twin Cities hub with multi-location presence
Self-motivated with strong accountability to deliverables across two distinct disciplines
Comfortable in a growing, nimble small-business environment
Must be legally authorized to work in the United States. Turbo Tim’s does not sponsor employment visas.

Nice To Haves

Multi-location automotive service business accounting
Bilingual or multilingual communication skills
Entrepreneurial Operating System (EOS)
HR Compliance vendor coordination or policy implementation
Facilities service management
Supporting a CEO/COO leadership team

Responsibilities

Import daily activity from POS, Shop Management System (SMS), bank, and third-party vendors
Pay bills; confirm contractual discounts, terms, and rewards programs are applied and collected
Set up vendors with W9s, ACH, and related documentation; flag activity outside standard practices
Monitor and reconcile credit card transactions; ensure proper QuickBooks categorization
Reconcile bank accounts and financial transactions
Maintain cash flow projections for leadership visibility
Calculate and process payroll in BambooHR; manage deductions, withholdings, and adjustments
Set up new employees in payroll; maintain records and ensure MN payroll compliance
Process 401(k) contributions, health insurance premiums, and benefit invoices
Ensure payroll deductions align with benefit elections; maintain participation records
Prepare and review monthly financial statements across all locations; maintain general ledger accuracy
Assist with month-end close, account reconciliation, and resolving discrepancies
Process sales and use tax filings; support external CPA during tax planning and year-end prep
Special projects to support the growth and efficiency of Turbo Tim’s
Serve as the trusted point of contact for employee questions, concerns, and interpersonal situations
Listen actively; guide employees to appropriate internal and external resources
Support employees through workplace challenges with empathy, consistency, and confidentiality
Facilitate informal conflict navigation; escalate formal matters to the CEO/COO and HR Compliance vendor
Champion belonging, psychological safety, and inclusion across a diverse workforce
Support new hire onboarding from a culture and people-connection standpoint
Adapt communication style to meet employees where they are — written, verbal, and interpersonal
Manage day-to-day administrative operations across Turbo Tim’s back office
Maintain employee files, HR documentation, and records in BambooHR
Support onboarding paperwork, I-9 verification, and employment documentation
Receive, prioritize, and delegate facility work order requests across locations
Process and route HR Compliance vendor deliverables; assist with company-wide communications and special projects
Serve as the internal point of contact for HR policy questions; direct to HR Compliance vendor when appropriate
Support rollout of updated policies in plain, accessible language
Maintain handbook acknowledgment records; flag compliance gaps to the COO and HR Compliance vendor